Remote Operations Center Operator (Onsite -Nashville, TN)

Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America.

We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches and has a 100% track record for successful delivery.

We have the largest utility scale agrivoltaics portfolio in the country under Regenerative Energy®, our nationally recognized holistic approach to project design, construction, and land management. Our model incorporates regenerative ranching and other regenerative land management practices to restore livelihoods and soil health, biodiversity, and water quality.

Through our subsidiary, Clearloop, we are able to help businesses of all sizes reclaim their carbon footprint with a direct investment in building new solar projects while also helping bring renewable energy and economic development to distressed communities.

By joining Silicon Ranch, you will be joining a team of experienced and dedicated individuals who have proven time and again that it is indeed possible to not only “make solar do more”, but to make the promise of carbon-free, renewable energy that benefits people right where it comes from a tangible, measurable, and replicable reality.

Silicon Ranch is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and serve. We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description

Position: Renewable Operations Center Operator– Solar PV

Location: Nashville, TN (Onsite – Remote Operations Center)

• Overview: The Remote Operations Specialist is responsible for the real-time monitoring, control, and operational compliance of utility-scale solar PV power plants from a NERC GOP-2 compliant Remote Operations Center (ROC). This role supports grid reliability, plant availability, safe operations, and regulatory compliance across a geographically diverse solar portfolio.
• The position functions as a front-line system operator, coordinating with Balancing Authorities (BAs), Transmission Operators (TOPs), Field O&M teams, Asset Management, and Engineering to ensure plants are operated safely, reliably, and in full compliance with NERC Reliability Standards.

Why Join Us

Be part of the setting up of a modern NERC compliant ROC

Operate critical utility-scale solar assets in a NERC-compliant control room

Play a direct role in supporting grid reliability and clean energy integration

Gain hands-on experience in real-time grid and plant operations

Build skills in data analytics and Power BI reporting

Work a structured DuPont schedule with built-in extended time off

Grow into senior operations, compliance, or performance engineering roles

Main Responsibilities:

Real-Time Operations & Monitoring

Monitor and operate solar PV plants using SCADA, EMS, and plant monitoring platforms

Execute remote switching, curtailments, inverter setpoint changes, and plant controls in accordance with approved operating procedures

Respond to dispatch instructions and operational directives from Balancing Authority and Transmission Operator

Identify, diagnose, and escalate plant alarms, outages, and abnormal operating conditions

Maintain real-time situational awareness of plant status, weather conditions, grid constraints, and interconnection limits

NERC Compliance & Grid Operations

Perform operational duties in alignment with NERC and GOP-2 standards

Execute and document operator communications using three-part communication protocols where required

Maintain accurate and timely event logs, switching records, and operational documentation

Support disturbance reporting, event classification, and evidence retention

Participate in compliance drills, simulations, and internal readiness exercises

Support internal and external NERC audits by providing operational records and evidence

Incident & Event Management

Lead initial response to forced outages, inverter trips, grid events, and weather-related incidents

Coordinate with Field O&M, OEMs, EPCs, and internal engineering teams during events

Escalate issues per defined incident response procedures

Support post-event reviews and corrective action tracking

Performance Analytics & Reporting

In addition to real-time operations, this role encourages learning and hands-on exposure to data analysis and reporting

Support operational and performance reporting by:

Extracting data from SCADA systems, monitoring platforms, and event logs

Developing and maintaining dashboards and reports using Microsoft Power BI

Collaborate with Performance Engineering, Asset Management, and Compliance teams to:

Analyze trends in outages, curtailments, alarms, and availability

Improve operational insights, reporting automation, and decision-making

This role offers a growth pathway into operations analytics, performance engineering, or compliance support

Work Schedule & Environment

This position is based at a 24×7, 365-day Remote Operations Center (ROC) in Nashville, TN.

Staff work on a rotating DuPont shift schedule, commonly used in utility and control room environments.

DuPont Shift Structure (Typical):

Rotating 12-hour day and night shifts

Multi-week repeating cycle that generally includes:

Multiple consecutive day shifts

Multiple consecutive night shifts

Short recovery breaks

A built-in extended rest period (typically 7 consecutive days off)

Shift handovers are critical and include plant status, open incidents, grid constraints, and compliance-sensitive activities

Must be comfortable working nights, weekends, and holidays as part of a rotating schedule

Qualifications:

• •Bachelor’s degree in Engineering, Renewable Energy, or related technical discipline
• OR equivalent relevant experience.

Minimum 1–3 years of experience working in a technical call center or operations center role.

Operational Readiness Requirements

Candidates without prior NERC or control room experience must:

Complete internal ROC onboarding and operations training program

Complete NERC fundamentals training within 6–12 months

Demonstrate proficiency in:

Event logging and documentation discipline

Operator communication protocols

Shift handover procedures

Incident escalation workflows

Including, but not limited to, Microsoft 365, remote monitoring platforms, Power BI

Preferred (But Not Required)

Exposure to grid operations or interconnection requirements

Familiarity with outage coordination

Experience building reports or dashboards in Power BI

Experience analyzing SCADA data

Demonstrated familiarity with:

SCADA or plant monitoring platforms

Solar plant metrics

Key Competencies

Strong situational awareness and decision-making under pressure

Clear verbal and written communication during normal and emergency operations

High attention to detail and procedural discipline

Collaborative mindset across operations, engineering, and compliance teams

Commitment to safety, reliability, and regulatory compliance

Our interview process:

A typical interview process at Silicon Ranch might include the below stages. Please note that we may make changes to these steps as needed, and details will be provided to you early on in the process.

Introductory Interview with our recruiter

Hiring Manager Interview to dive into technical skills and behavioral questions

Panel Interview to assess cross-functional skills and dive deeper into technical skills

Executive Interview to answer high-level questions about SRC and the team