Destination Knot

Remote | Travel Customer Support

Jamacia

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Stated salary: $50,000 – $65,000 per year
Country: JM
Work mode: Remote-friendly
First seen by hirly: 28 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About Us

Destination Knot is a growing travel agency dedicated to helping clients design stress-free and memorable travel experiences. We provide our team with training, resources, and ongoing support to thrive in the travel industry.

Role Overview

We are hiring enthusiastic individuals in the UK to provide remote customer support for our clients. As a Travel Customer Support Representative, you will answer inquiries, assist with bookings, and ensure clients have a smooth planning experience.

Key Responsibilities

Respond to client questions via email, phone, and online platforms.

Support travel bookings for holidays, flights, resorts, and cruises.

Provide friendly, professional service throughout the client journey.

Research and present travel options tailored to client preferences.

Maintain client records accurately and securely.

Qualifications

Excellent communication and interpersonal skills.

Prior experience in customer service or travel is helpful but not required.

Strong organizational and time-management abilities.

Comfortable working independently in a remote setting.

Must be 18+ with internet access and a computer.

What We Offer

Remote, flexible schedule

Training and continuous development

Performance-based incentives and recognition

Reward programs for outstanding contributions

Access to travel perks and discounts

Advancement and leadership opportunities

Supportive team culture

Original posting on Destination Knot's site ↗

Listed on hirly, a job board. hirly is not the employer: Destination Knot is hiring for this role.

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