Rental Coordinator

Company :

Sime Darby Fleet Services Pty Ltd With a network of branches across WA, QLD, NSW & VIC Corefleet supports industry through the provision and maintenance of 'purpose built' vehicles, to safely and reliably mobilise individuals and teams operating in some of Australia's most remote locations.

We are looking to appoint a Rental Coordinator at our Rydalmere Branch who will be the primary day to day point of contact for all customer requirements.

What's on offer:

A competitive salary package

Eligibility to participate in an annual incentive scheme

Access to employee benefits account including discounts on groceries, electronics and more

Access to Employee Assistance Program

Access to an annual Health and Wellbeing reimbursement program

Permanent full-time position - Monday to Friday

Company uniform

Reporting to the Eastern Regional Manager, the key responsibilities include:

Ensuring superior customer service is achieved

Monitoring, tracking and organising fleet availability on a daily basis

Completing all pre and post-rental procedures

Ensuring the contract paperwork is accurately completed

Inspecting the returned vehicle and completing the necessary reports

Discussing damage and missing items with the customer and resolving the matter before finalising the contract

Liaising with the National Sales team members for any major customer interactions and transactions

Performing administration duties as required

We are looking for an individual who has previous experience in customer service or administration. Additionally, the position also requires the following:

Excellent communication skills

Ability to learn, understand and effectively sell the products and services of the business

High attention to detail

Sound computer literacy skills

License to drive manual vehicles (C class)

Knowledge of the vehicle industry and/or rental industry would be advantageous

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.