Waterford Senior Living LLC
Resident Assistant/CNA
Waterford, WI
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hirly's read of this role
- Role family
- Healthcare
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 13 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
Job Title: Resident Assistant / CNA
Reports To: Wellness Director / Assistant Director
FLSA Status: Non-Exempt
________________________________________
Position Summary
This position is responsible for providing high-quality personal care and support services that enhance residents’ physical, emotional, and social well-being while maintaining a safe, respectful, and supportive environment.
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Essential Duties and Responsibilities
Core duties and responsibilities include, but are not limited to, the following:
- Provide assistance with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility, in accordance with each resident’s Care Plan.
- Deliver personal care services with compassion, professionalism, and respect for resident dignity.
- Assist with medication management in accordance with company policy and training.
- Observe residents for changes in physical, emotional, cognitive, or behavioral condition and promptly report concerns to management.
- Accurately document resident care and observations in the electronic care plan (ECP) system each shift.
- Interact positively with residents and families to support a welcoming, respectful community environment.
- Maintain a clean, safe, and orderly living environment for residents.
- Respond promptly to call systems, pages, and emergency situations in accordance with policies and scope of practice.
- Provide emergency care as trained and appropriate.
- Participate in reviews and care coordination with nursing staff.
- Assist with household tasks including light housekeeping, laundry, and meal service support as needed.
- Carry assigned communication devices and respond promptly while on duty.
- Complete all assigned tasks and documentation by the end of each shift.
- Maintain knowledge of and compliance with DHS 83 and DHS 89 regulations, as applicable.
- Provide tours and basic facility information to the public in a professional manner when requested.
- Attend all required staff meetings, in-services, and educational programs.
- Maintain a professional appearance and demeanor at all times.
- Report to work on time and prepared for scheduled shifts.
- Perform additional duties as assigned by the Executive Director or management team.
________________________________________
Supervisory Responsibilities
This position does not have supervisory responsibilities.
Requirements
Qualifications
Education and Experience
- High school diploma or equivalent required.
- Certified Nursing Assistant (CNA) certification preferred.
- One year of experience in an assisted living or senior care environment preferred.
Certificates, Licenses, and Training
- Current CNA certification (preferred).
- CBRF certified in First Aid/Choking, Fire Safety, and Standard Precautions preferred.
- Experience working with the geriatric population preferred.
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Skills and Competencies
- Compassionate, resident-centered approach to care.
- Strong interpersonal and communication skills.
- Ability to manage emotional or difficult situations with professionalism.
- Strong observation, documentation, and problem-solving skills.
- Dependable, punctual, and accountable.
- Ability to work independently and collaboratively as part of a care team.
- Basic computer skills and ability to document electronically.
- Adaptable and able to manage changing priorities.
- Commitment to safety, quality care, and continuous improvement.
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Schedule and Availability
- Ability to work a flexible schedule, including every other weekend and every other holiday.
- Occasional travel may be required.
________________________________________
Physical Demands
The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made.
- Regular standing, walking, reaching, bending, and use of hands.
- Occasional sitting, climbing, twisting, and lifting.
- Ability to lift, push, pull, or move up to 50 pounds.
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Work Environment
Moderate noise level typical of a senior living community.
Listed on hirly, a job board. hirly is not the employer: Waterford Senior Living LLC is hiring for this role.
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