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Waterford Senior Living LLC

Resident Assistant/CNA

Waterford, WI

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hirly's read of this role

Role family
Healthcare
Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
13 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Job Title: Resident Assistant / CNA

Reports To: Wellness Director / Assistant Director

FLSA Status: Non-Exempt

________________________________________

Position Summary

This position is responsible for providing high-quality personal care and support services that enhance residents’ physical, emotional, and social well-being while maintaining a safe, respectful, and supportive environment.

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Essential Duties and Responsibilities

Core duties and responsibilities include, but are not limited to, the following:

  • Provide assistance with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility, in accordance with each resident’s Care Plan.
  • Deliver personal care services with compassion, professionalism, and respect for resident dignity.
  • Assist with medication management in accordance with company policy and training.
  • Observe residents for changes in physical, emotional, cognitive, or behavioral condition and promptly report concerns to management.
  • Accurately document resident care and observations in the electronic care plan (ECP) system each shift.
  • Interact positively with residents and families to support a welcoming, respectful community environment.
  • Maintain a clean, safe, and orderly living environment for residents.
  • Respond promptly to call systems, pages, and emergency situations in accordance with policies and scope of practice.
  • Provide emergency care as trained and appropriate.
  • Participate in reviews and care coordination with nursing staff.
  • Assist with household tasks including light housekeeping, laundry, and meal service support as needed.
  • Carry assigned communication devices and respond promptly while on duty.
  • Complete all assigned tasks and documentation by the end of each shift.
  • Maintain knowledge of and compliance with DHS 83 and DHS 89 regulations, as applicable.
  • Provide tours and basic facility information to the public in a professional manner when requested.
  • Attend all required staff meetings, in-services, and educational programs.
  • Maintain a professional appearance and demeanor at all times.
  • Report to work on time and prepared for scheduled shifts.
  • Perform additional duties as assigned by the Executive Director or management team.

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Supervisory Responsibilities

This position does not have supervisory responsibilities.

Requirements

Qualifications

Education and Experience

  • High school diploma or equivalent required.
  • Certified Nursing Assistant (CNA) certification preferred.
  • One year of experience in an assisted living or senior care environment preferred.

Certificates, Licenses, and Training

  • Current CNA certification (preferred).
  • CBRF certified in First Aid/Choking, Fire Safety, and Standard Precautions preferred.
  • Experience working with the geriatric population preferred.

________________________________________

Skills and Competencies

  • Compassionate, resident-centered approach to care.
  • Strong interpersonal and communication skills.
  • Ability to manage emotional or difficult situations with professionalism.
  • Strong observation, documentation, and problem-solving skills.
  • Dependable, punctual, and accountable.
  • Ability to work independently and collaboratively as part of a care team.
  • Basic computer skills and ability to document electronically.
  • Adaptable and able to manage changing priorities.
  • Commitment to safety, quality care, and continuous improvement.

________________________________________

Schedule and Availability

  • Ability to work a flexible schedule, including every other weekend and every other holiday.
  • Occasional travel may be required.

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Physical Demands

The physical demands described below are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made.

  • Regular standing, walking, reaching, bending, and use of hands.
  • Occasional sitting, climbing, twisting, and lifting.
  • Ability to lift, push, pull, or move up to 50 pounds.

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Work Environment

Moderate noise level typical of a senior living community.

Original posting on Waterford Senior Living LLC's site ↗

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