Resident Director, Lion's Den

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Closing Date:

Type of Position:

• Professional Staff - Student Affairs
• Workstudy Position:

No

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas at Fort Smith University of Arkansas – Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:

• Housing and Residential Life
• Department's Website:

Summary of Job Duties:

The Lions’ Den Resident Director is a full-time live-in position that reports directly to the Assistant Dean of Students for Housing & Campus and Community Engagement. As a member of the Student Affairs staff, they are responsible for the general welfare of all students, encouraging them to maximize their intellectual growth and personal development. They are expected to positively influence, contribute to, and improve the quality of life of the residential student through the residential curriculum, implementing college policies and procedures, and by forming relationships with students in their facility.

Qualifications:

Required Education and/or Work Experience: Minimum requirements include a bachelor's degree with at least one-year significant experience in a student housing employment position or equivalent experience. The position requires knowledge and skills related to human development, programming, conflict resolution, and the fair application of regulations. Other job-related education and/or experience may be substituted for part of these requirements.

Preferred Education and/or Work Experience: Candidates with a master's degree in college student personnel, educational administration, or a related field, and previous experience supervising resident assistants, working with a residence hall association, and working with peer student conduct systems are preferred. Excellent verbal and written communication skills, the ability to work with diverse populations effectively, and excellent customer service skills are all expected.

Essential Job Duties and Responsibilities:

Supervise 14 Resident Assistants through weekly staff meetings, scheduled 1 on 1s, monitoring programming and community development, and semester evaluations

Participate in the development, coordination and implementation of Housing & Residential Life procedures and programs

Coordinate the assignments, contract, and billing processes for Lion’s Den residents

Serve as a University Conduct Administrator. Serve as a conduct officer for assigned residential area. Inform Assistant Dean of Students for Housing & Campus and Community Engagement of any issues.

Serve in an on-call capacity with other HRL professional staff. Respond to all situations by answering phone, working with Resident Assistant On Call, and communicating with applicable staff such as the University Police Department, state and local emergency personnel, Assistant Dean of Students for Housing & Campus and Community Engagement, and other chief Student Affairs personnel

Supervise front desk/ office operations including supervising RAs and student workers in the office, receiving mail and packages, communicating with residents and visitors, and answering the phone

Coordinate all move in and move out times and processes. Includes inspection of each room after the students have vacated and before it is occupied again, distribution and collection of applicable housing forms, and timely communication to residents

Ensure that the quality and cleanliness of residential area, including outdoor property, is maintained

Work jointly with Assistant Dean of Students for Housing & Campus and Community Engagement and Director of Facilities & Environmental Safety to ensure ongoing upkeep of facilities, custodial needs, maintenance efforts, and timely responses to work order requests

Coordinate lock and key changes with maintenance and track all key use, loss, and theft

Conduct quarterly Health & Safety Inspections of all rooms with the help of Resident Assistants. Document all work order needs and damage. Address any conduct violations.

Implement, interpret, and continually develop HRL policies as stated in the Residential Handbook and Student Code of Conduct

Serve as a Campus Security Authority (CSA) by understanding and following FERPA, Title IX, and the Clery Act as they pertain to on campus situations. Serve as a mandatory reporter and be trained in Title IX policy.

Serve as first-level contact for parents regarding student housing needs and resident concerns

Coordinate room changes and consolidation throughout the year

Assist residents with approved ADA accommodations based on need

Maintain residential area budget

Establish Resident Assistant On Call schedule by ensuring staff availability for evenings, nights, and weekends

Advise the Residence Hall Association

Serve as coordinator for all Resident Assistant hiring and training

Hire, train, and supervisor Lion’s Den desk workers

Other Job Duties and Responsibilities:

Adhere to the University of Arkansas – Fort Smith Employee Handbook

Requires consistent on-time attendance

Responsible for maintaining a positive work atmosphere by acting and communicati