Resident Engagement Coordinator

Job Title: Resident Engagement Coordinator

Department: Resident Engagement

Reports to: Associate Director of Power Building

Location: Palm Desert, CA

Job Type: Non-Exempt / Full-Time

Compensation: $29.75/per hour ($61,880/annually) plus benefits

Updated: October 21, 2026

POSITION OVERVIEW

The Resident Engagement Coordinator supports Lift to Rise's resident engagement and community organizing initiatives, with a focus on building relationships with residents, strengthening resident leadership, and supporting community-driven housing advocacy. The Resident Engagement Coordinator plays a key role in the planning, coordination, and implementation of Committees by Cities, the Resident Leadership Table and other resident engagement initiatives. This position also supports Collaborative Action Networks (CAN's), community partnerships, and administrative coordination aligned with Lift to Rise's mission and collective impact strategies.

This position requires travel within the Coachella Valley as an essential job function.*

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Support the planning activities of community partners aligned with the strategy work, assist in convening and organizing partners to develop data-based continuous improvement action plans.

Provide dynamic, engaging facilitation of community and resident meetings to guide the development and implementation of action plans.

Coordinate resident engagement activities, including meeting preparation, outreach, participant follow-up, and tracking progress towards program goals in collaboration with the Associate Director of Power Building.

Support the processes to establish a continuous improvement and data management infrastructure that allows CANs to assess their progress.

Supports community outreach, resident engagement and retention, Committees by Cities, and the Resident Leadership Table to strengthen resident participation and leadership

Develop and enhance relationships with community stakeholders, including leaders in business, faith-based, nonprofit, philanthropic, and civic sectors while helping to build awareness of and partnerships with Lift to Rise.

Support the development of trust and strong working relationships within community stakeholders.

Build and maintain trusted relationships with residents through consistent outreach, community meetings and other engagement strategies that encourage ongoing participation.

Plan and facilitate engaging resident meetings, trainings, and community discussions that support leadership development, collective action, and resident-identified priorities.

Collaboratively assist in developing and implementing time-specific plans to resolve community identified priorities.

Identify community-based organizations, businesses, and leaders to establish and nurture relationships and help build awareness of and partnerships with Lift to Rise.

Represent Lift to Rise at appropriate meetings, presentations, and community events, as requested.

Assist with creation and distribution of communications regarding Lift to Rise activities.

Assist with administrative coordination and planning for Lift to Rise events, and other administration and coordination tasks as assigned.

Organize, schedule and conduct outreach activities on and off-site, including conducting large and small group presentations. Arrange transportation, facilities, and refreshments as appropriate.

Assist in the planning, scheduling, and delivery of presentations, meetings and other events as assigned.

Prepare and maintain a variety of files and records related to services and activities, maintain files, documentation and data to ensure accurate tracking of progress; assist in compiling and entering data and preparing comprehensive reports.

Attend and participate in professional development activities as assigned.

All other duties as assigned.

QUALIFICATIONS :

Bachelor’s degree plus two to three years of work or intensive volunteer experience required; Master’s degree desirable but not required.

Excellent project management and organizational skills with attention to detail.

Demonstrated experience building and maintaining trusted relationships with residents, community members, and/or diverse stakeholders.

Experience in community organizing, resident engagement, or grassroots outreach, including building relationships, coordinating community activities, and supporting resident participation in advocacy or leadership initiatives.

Excellent written, computer and oral communication skills.

Familiarity with Zoom, Word, Excel, and PowerPoint; experience with Salesforce preferred.

Self-starter with the ability to prioritize, meet deadlines, keep commitments and produce results in a fast-paced environment.

Exceptional interpersonal skills and ability to train or teach others with clarity and flexibility.

Must always maintain professional boundaries and confidentiality.

Willingness and ability to regularly travel across the Coachella Valley and the rest of Riverside County.

*Because this role requires travel in west Riverside County as well as work on-site at Lift to Rise’s office in Palm Desert, travel time spent during regular work hours, as well as any travel time that cuts across the workday, will be compensated in compliance with California employment law.

REQUIREMENTS

Must be able to work in Palm Desert, CA with regular travel in the Coachella Valley, full-time, on-site position with regular community-based work and travel, including some weekends and evenings.

Must demonstrate ability to build and maintain trusted relationships with residents, community leaders, and grassroots organizations. Familiarity with the Coachella Valley and existing community relationships strongly preferred.

Bilingual in Spanish and English.

A passion and authentic commitment to justice and equity for people of all ethnicities, races, ages, gender identities, sexual orientations, economic circumstances, physical and mental abilities and characteristics, and philosophies.

Genuine commitment to resident and community issues, as well as the vision, mission, and values of Lift to Rise.

PHYSICAL REQUIREMENTS

Able to communicate effectively

Able to frequently walk, sit, and perform other job duties in both indoor and outdoor environments

Able to occasionally stand for long periods of time

Ability to operate computer and laptop for extended periods of time