Residential Coordinator

POSITION SUMMARY:

• Date application must be received by for priority consideration by: April 7, 2026
• Anticipated Appointment Begin Date: May 1, 2026
• Closing Date or if blank, Open until filled:
• Job Family Group: Administrative and Professional
• Division/Department: Academic and Student Affairs/University Housing
• Compensation Range (if applicable): $3,657.33 monthly or $43,887.96 annually @ 1.0 FTE
• FLSA Status: Exempt
• Appointment Basis: 12-month
• Time Type: Full-time
• Benefits Eligible: Yes
• Renewable/Non-renewable/Grants/Limited Duration: Renewable
• This position must possess and maintain a current, valid Driver License: Yes
• This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
• Lead Work/Supervisory Responsibilities: Yes
• Remote Work Type: On-campus
• Work Hours: M-F (8:00a – 5:00p) Hours are subject to change with notice.
• This is a required live-in position with some evening & weekend work and emergency on-call responsibilities
• Worker Status: Must be able to legally work in the United States without visa sponsorship

SPECIAL INSTRUCTIONS TO APPLICANT:

• •Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant’s qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
• •For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553.
• •To view SOU’s very generous benefits and pension programs available to eligible positions, please visit https://inside.sou.edu/assets/hrs/Benefits/Benefit_Flyer/2024_Prospective_Candidate_Benefit_Overview_012024.pdf
• •Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employees.

POSITION DESCRIPTION:

University Housing supports the educational mission of the University by providing a safe, secure, and educational living environment for students. Many educational and social learning opportunities are provided to the students while living in University Housing. In addition, University Housing also provides educational groups the means to stay on campus and utilize the university facilities, services, and experience through our Conference Services. During the academic year, University Housing has approximately 1,200 students living in the halls and apartments. Conference Services accommodates over 10,000 guests throughout the full year. University Housing is a self-supporting auxiliary enterprise with an annual operating budget of over 14 million dollars. The Area Coordinator (AC) is primarily responsible for student staff supervision, community development, and operations management within the University Housing Department. The person coordinates the work of staff assigned to their functional areas to accomplish the goals of the University Housing department at Southern Oregon University (SOU). The AC will provide a supervision philosophy that encourages creativity and provides motivation for student staff. The AC is supervised by and reports directly to the Associate Director of University Housing for Residential Life.

The Area Coordinator must be accessible to residents and guests on a regular, daily basis. Some evening/weekend work and occasional travel are required. The person will serve in the primary professional staff on-call rotation for University Housing. Additionally, the Area Coordinator is expected to:

• •Adapt and respond appropriately to new and challenging circumstances.
• •Act as a role model and professional representative of SOU and University Housing. Always act in a mature and appropriate professional manner in dealings with students, parents, staff, and other University officials.
• •Support the mission, goals, and policies of University Housing and SOU. Encourage academic achievement, student satisfaction, and retention through personal contact, community development, and operational management.
• •Ensure accurate and positive representation of SOU to the public.
• •Maintain ethical relationships with colleagues and students.
• •Represent SOU in an appropriate manner at all times, including at conferences or other events as requested.

The AC will also be responsible for building interpersonal relationships to:

• •Develop a sense of community and a basis for positive interpersonal relationships.
• •Be aware of problems and concerns.
• •Mediate conflicts and work to resolve problems.
• •Establish a rapport with residents and guests.
• •Be receptive and open to different values and lifestyles.
• •Be available for consultation with students, parents, staff, and conference groups.
• •Respect the confidence of residents, guests, and staff.
• •Display appropriate flexibility and a positive perspective in various situations.
• •Promote an atmosphere of cooperation.
• •Demonstrate interest and enthusiasm.

Minimum Requirements

• •A Bachelor's Degree in an applicable field.
• •Two years of experience at the undergraduate level in either Housing/Residential Life or Student Life/Involvement.
• •This is a required live-in position with some evening & weekend work and emergency on-call responsibilities.
• •Must be willing and able to live in campus-provided housing.

Preferred Requirements

• •A Master's Degree in the social sciences or higher education administration.
• •Direct, progressive experience in Housing/Residential Life.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(30%) Administration and Management

Facility Management

• •Initiate and communicate to appropriate staff concerning facility needs.
• •Provide input for renovation and/or improvement plans.
• •Maintain all records necessary for working with students and staff: keys, room inventory forms, emergency cards, etc.
• •Ensure the implementation of fire safety, security, and damage control.
• •Assist with the facilitation of the opening and closing of the residence halls.
• •Facilitate hall duty coverage as appropriate.
• •Work with the Housing Office to facilitate room changes in accordance with established policies.

Supervision

• •Be responsible for supervising 5-15 student staff members.
• •Meet regularly with staff to address concerns, questions, and progress.
• •Provide ongoing formal and informal evaluations.
• •Confront and resolve problems immediately.

Organizational Tasks

• •Facilitate the accurate and timely completion of necessary paperwork, including but not limited to room inventory, occupancy reports, and room changes.
• •Assist with interviewing, evaluating, and selecting prospective student staff.
• •Assist residence hall student groups with hall budgets and planning.

Duty & Scheduling Expectations

• •Coordinate hall staff and front desk staff duty schedules as appropriate.
• •Participate in the weekly AC On-Call duty rotation for all 12 months of the year.
• •Share duty responsibilities appropriately during vacation/building close-down periods.
• •Confront and mediate situations when they arise or are communicated to you while on-call.
• •Carry the emergency on-call phone with you at all times when on-call.

Meeting Expectations

• •Meet weekly with those you supervise/advise.
• •Meet weekly with your supervisor and others on your administrative team.
• •Meet with committees as necessary/required.

Office hours and duties