Residential Market Specialist

Location

BP - US OH - Remote

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Position Summary

The Residential Market Specialist is responsible for overseeing key field and operational activities that support overall market performance. This position ensures a seamless transition from construction completion to resident move-in by maintaining high standards of quality, efficiency, and customer experience. The role supports market operations through inspections, coordination, and issue resolution while managing part-time team members. It requires strong organizational skills, attention to detail, and the ability to manage priorities in a fast-paced, field-based environment.

Essential Job Functions

Functional Responsibilities

Conduct regular inspections of vacant homes to ensure properties are tour-ready and move-in ready

Perform basic maintenance tasks including replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage remotes

Prepare homes for move-in by identifying and resolving outstanding issues, removing temporary signage, rekeying locks, and installing permanent lockboxes

Assist with utility inspections and ensure proper transfer or maintenance of services

Verify and address HOA, HUD, city, and municipal inspections or code violations

Operational / Departmental Support

Schedule and oversee part-time team members to ensure productivity and efficient task completion

Communicate effectively with cross-functional teams, using technology to document inspections, capture photos, and provide real-time updates

Support market performance by tracking key metrics and assisting with operational and financial goals

Serve as the first point of contact for validating reports of unauthorized occupants, potential scams, or property abandonment; document findings and coordinate next steps

Compliance & Risk Management (If Applicable)

Ensure adherence to applicable federal, state, and local regulations, including fair housing guidelines

Maintain accurate inspection documentation and reporting standards

Collaborate with local authorities when necessary and post legal notices in compliance with regulations

Represent the market as a witness in court proceedings related to rent disputes or lease violations, when required

Leadership / Collaboration (If Applicable)

Provide guidance and oversight to part-time team members, ensuring productivity and quality of work

Collaborate cross-functionally with Operations, Property Management, Construction, and Maintenance teams to support market performance and property readiness

Promote company values, accountability, and professional standards in all field and team interactions

Additional Responsibilities

Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members

Perform light cleaning tasks as needed to maintain property standards

Perform other duties as assigned to support business objectives

Performance Expectations & Key Metrics:

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

Completion of all assigned daily and weekly inspections on time, meeting scheduling and productivity targets

Accuracy and quality of inspection reports, measured through audits and compliance checks

Contribution to market performance through occupancy support, reduced downtime, and adherence to property standards

Maintenance of low move-in maintenance issues, with a target of fewer than 0.5 items per home

Timeliness and effectiveness in identifying and resolving property issues

Required Qualifications

Education

High school diploma or equivalent required

Experience

2+ years of experience in property management, maintenance, construction, or a related field

Skills & Competencies

Strong organizational and time-management skills

Effective written and verbal communication skills

Analytical thinking and problem-solving ability

Ability to manage multiple priorities and meet deadlines

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Ability to learn and utilize mobile inspection and property management software

Strong attention to detail and commitment to high-quality work

Ability to work independently and collaboratively in a team environment

Preferred Qualifications

Experience with MRI Software or similar property management systems

Familiarity with fair housing regulations and local real estate laws

Prior experience managing or coordinating team members in a field environment

Why work for Maymont Homes?

Our Mission - " We Positively Impact the Lives in the Communities We Serve ." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT