Residential Service Plumber, Licensed

Description

• Residential Service Plumber — McWilliams (Livingston, TX)
• Uncapped Commission • Performance-Based Pay • Year-Round Work

Be part of something that's actually growing. McWilliams is expanding our high-performing Residential Plumbing Service Team in Livingston, and we're looking for a driven, customer-focused, licensed Service Plumber who wants steady call volume and the freedom to earn more based on performance. If that's you, this is the opportunity you've been waiting for.

• Who We Are
• McWilliams is a trusted name in home services, delivering top-tier HVAC and plumbing to families across Texas. We keep growing because we invest in great people, organized systems, and a culture built on craftsmanship, integrity, and treating our team like the professionals they are.

What We Offer

• •Performance-based pay with uncapped commission and strong, steady residential call volume
• •Year-round demand — no slow seasons
• •Company vehicle, tools, iPad, and technology provided
• •Health, dental, and vision insurance
• •401(k) with company match
• •Paid time off and paid holidays
• •Ongoing technical and sales training
• •Monday–Friday schedule with rotating on-call
• •Supportive leadership, organized dispatch, and a clear path to advancement

Requirements

What You'll Do

• •Perform maintenance and service calls as directed by dispatch
• •Arrive on time to your first call each day and keep every customer updated with accurate ETAs
• •Use the expectation card on arrival to walk the customer through what to expect during the call
• •Complete a thorough inspection of the plumbing system on every call, following the evaluation checklist and notifying the customer of any issues found
• •Present clear, tiered (ABC) repair and replacement options based on the customer's wants and needs
• •Share information and pricing on service agreements, accessories, and other comfort improvements
• •Debrief with dispatch after each call and communicate any parts used for replenishment
• •Follow the PO process for non-truck-stock parts to ensure accurate pricing and a high rate of warm-call completions
• •Keep your vehicle stocked, accurately inventoried, clean, and safe — and pass quarterly vehicle inspections
• •Return defective warranty parts and unused inventory to the branch
• •Accurately complete all required documentation, including checklists and hours/materials used
• •Maintain a professional image in company-approved uniform at all times
• •Participate in company training and follow all safety policies, reporting any safety concerns to a manager or team leader

What We're Looking For

• •A motivated, goal-driven, team-oriented licensed professional
• •Comfortable earning through a performance-based pay structure
• •Strong communication and interpersonal skills with a genuine desire to exceed client expectations
• •Someone who takes pride in clean, done-right work

Requirements

• •Texas Tradesman Plumber-Limited License or above (Journeyman or Master) required
• •2+ years of residential service plumbing experience required
• •ServiceTitan experience is a plus
• •Able to use a tablet, smartphone, and read a map or follow GPS
• •Valid driver's license and insurable driving record
• •Neat, clean, professional appearance and excellent interpersonal communication skills