Restaurant Supervisor Position

RESTAURANT SUPERVISOR POSITION AVAILABLE

The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant to ensure excellent customer service, efficient workflow, and a positive dining experience. They supervise staff, manage shifts, and support the restaurant management team in achieving business goals.

Key Responsibilities:

Supervise and coordinate the activities of restaurant staff during shifts

Ensure high standards of customer service are consistently delivered

Handle customer complaints and resolve issues professionally

Assist in training, onboarding, and mentoring new employees

Monitor staff performance and provide feedback when necessary

Ensure compliance with health, safety, and hygiene regulations (e.g., food safety standards)

Oversee opening and closing procedures

Manage reservations, seating arrangements, and table turnover

Monitor inventory levels and coordinate with management for stock ordering

Assist in maintaining cleanliness and organization of the restaurant

Support management in achieving sales targets and controlling costs

Requirements :

Proven experience in a restaurant or hospitality environment (supervisory role preferred)

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Ability to work in a fast-paced environment and handle pressure

Good problem-solving skills and attention to detail

Knowledge of food safety regulations and best practices

Flexibility to work shifts, weekends, and holidays

Preferred Qualifications :

Diploma or certificate in Hospitality Management or related field

Experience with POS systems and basic administrative tasks

Key Skills:

Leadership and teamwork

Customer service excellence

Time management and multitasking

Conflict resolution

Organizational skills

Closing date for this position 1 November 2026