Retail Assistant Manager

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

About the Role

As a Retail Assistant Manager , you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.

Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).

Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.

Coach and develop employees to deliver best-in-class service and meet sales goals.

Execute promotions, merchandising plans, and online/kiosk order management.

Partner with corporate departments on procurement, HR, and marketing initiatives.

Handle escalated customer concerns and ensure positive resolutions.

Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

We believe in meritocracy , dependability , and commitment to excellence . This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation:

Earn $21.51/hour

Bonus incentives program

Employee discount includes 50% off smokable cannabis products

Health, Dental and Vision insurance

Free Employee Assistance Program (EAP)

Employee Discount Program offering exclusive discounts from top national retailers

Paid Sick Leave (PSL) and Personal Time Off (PTO)

Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

Skills

Retail operations management

Cash handling & reconciliation

Inventory control & compliance

Staff coaching & development

Customer service & queue management

Scheduling & labor optimization

Merchandising & promotional execution

Conflict resolution & escalation management

Qualifications

2+ years in retail or hospitality leadership (cannabis experience a plus)

Proven ability to manage up to 25 employees per shift

Familiarity with POS, kiosk, or order management systems

Strong reporting and KPI tracking capabilities

Ability to lift up to 50 lbs and stand for extended periods

Company Values

Integrity

Accountability

Dependability

Competitiveness

Meritocracy

Innovation

Efficiency

Adaptability

Teamwork

Commitment to Excellence

Eligibility

Must be 21+ and eligible for cannabis industry employment

Flexible to work evenings, weekends, and holidays

Must pass background check per state regulations

Personality Traits

Calm under pressure

Naturally competitive

Highly reliable

Customer-oriented leader

Data-driven problem solver

Hands-on and proactive

Strong communicator and motivator

Why Cannabis & Glass

At Cannabis & Glass, great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.

You'll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass.