Retail Associate - Cashier (Greystone)

Position Reports to: Retail Assistant Store Manager

Position Description:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

Capability Requirements: The individual must…

Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

Urgent Pursuit

Sacrificial Service

Intentional Development

Clear Communication

Complete Alignment

Excellent Execution

3. Be organized and have good attention to detail

4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times

5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately

Time Requirements:

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

Excellent Customer Service

Greet every customer and treat them with respect, optimism and joy at all times

Answer any and all questions for customers

Assist with any customer needs

Escalate any customer service needs to Assistant Store Managers or Store Manager as needed

Share the vision and mission of Vapor Ministries with customers

Cashier Duties

Efficiently assist customers with checkout processes

Operate the VTS point-of-sale system for checkout

Efficiently and securely handle cash and credit transactions

Opening/Closing

If scheduled to open or close, perform and complete the opening/closing checklist procedures

Housekeeping

Ensure a properly organized and clean workspace and retail floor

Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience

Merchandising & Stocking

Stock shelves and racks as needed when not assisting customers

Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.