Retail HVAC Lead Generator

BJ's Wholesale Club | Binsky Home Service | Lennox HVAC Equipment

• Company: Binsky Home Service
• Department: HVAC Sales & Marketing
• Position: Retail HVAC Lead Generator
• Location: Assigned BJ's Wholesale Club Locations
• Employment Type: Part-Time / Flexible Schedule
• Reports To: Sales / Business Development Leadership

• Position Summary
• Binsky Home Service is looking for outgoing, energetic, and customer-focused individuals to represent our company and Lennox heating and cooling products inside select BJ's Wholesale Club locations.

• The Retail HVAC Lead Generator is responsible for engaging BJ's members, starting conversations about their home
• heating and cooling needs, and identifying homeowners who may be interested in replacing or upgrading their HVAC
• equipment.

• This is not an in-store HVAC sales position. Your job is to create interest, qualify potential customers, and schedule
• appointments for one of Binsky Home Service's professional HVAC Comfort Advisors to visit the homeowner, evaluate
• their existing system, discuss replacement options, and provide an estimate.

• If you enjoy talking to people, have a positive personality, and are comfortable approaching customers, this can be a
• great opportunity to earn additional income while representing two well-known brands.

• What You'll Do
• •Represent Binsky Home Service and Lennox professionally inside assigned BJ's Wholesale Club locations.
• •Proactively engage BJ's members in friendly, natural conversations.
• •Ask simple qualifying questions about the homeowner's current heating and air-conditioning system.
• •Identify homeowners who may have older equipment, comfort problems, high energy bills, frequent repairs, or an
• interest in upgrading their HVAC system.
• •Explain the benefits of scheduling a complimentary in-home HVAC replacement consultation.
• •Generate qualified HVAC replacement leads.
• •Schedule appointments for Binsky Home Service HVAC Comfort Advisors.
• •Accurately collect customer contact information and appointment details.
• •Maintain the retail display and lead-generation area in a clean and professional manner.
• •Meet individual goals for customer conversations, qualified leads, and appointments.
• •Communicate regularly with Binsky Home Service management regarding activity and results.
• •Follow all BJ's Wholesale Club, Lennox, and Binsky Home Service policies and professional standards.

• What This Position Is NOT
• You are not expected to be an HVAC technician or Comfort Advisor.
• You will not diagnose HVAC systems, quote replacement prices, design systems, or close HVAC replacement sales.
• Start the conversation -> Identify the opportunity -> Generate the lead -> Schedule the appointment.
• Our HVAC Comfort Advisors handle the rest.

• Who We're Looking For
• •Friendly, outgoing, and comfortable starting conversations with new people.
• •Professional and approachable.
• •Energetic and self-motivated.
• •Comfortable standing and interacting with customers for extended periods.
• •Able to communicate clearly and confidently.
• •Goal-oriented and motivated by measurable results.
• •Dependable and punctual.
• •Comfortable working independently in a retail environment.
• •Able to represent Binsky Home Service, Lennox, and BJ's Wholesale Club professionally.
• •Previous experience in retail, customer service, hospitality, appointment setting, lead generation, promotions, sales,
• or home services is helpful but not required.
• •HVAC experience is not required. We will provide training.

• What We Provide
• •Training on how to approach and engage BJ's members.
• •Basic HVAC replacement indicators and qualifying questions.
• •Lennox equipment and brand talking points.
• •Binsky Home Service products and services.
• •How to explain and schedule the Comfort Advisor appointment.
• •Lead and appointment entry procedures.
• •Customer service expectations and successful retail lead-generation techniques.

• How Success Is Measured
• •Customer interactions.
• •Qualified HVAC replacement leads generated.
• •Comfort Advisor appointments scheduled.
• •Appointment confirmation and show rate.
• •HVAC replacement opportunities created.
• •Overall professionalism and representation of the Binsky Home Service and Lennox brands.
• Schedule
• This position is designed around high-traffic retail periods and may include weekdays, evenings, Saturdays, Sundays,
• and peak seasonal HVAC periods.
• Schedules may vary based on BJ's Wholesale Club traffic, location, and business needs.

• Why Join Binsky Home Service?
• Binsky Home Service is a growing residential home-services company serving homeowners throughout New Jersey. Our team provides professional heating, cooling, plumbing, electrical, and drain services with a focus on delivering an
• exceptional customer experience.
• As a Retail HVAC Lead Generator, you will play an important role in introducing homeowners to Binsky Home Service
• and creating opportunities for our HVAC Comfort Advisors.
• You don't need to know HVAC - you need to know how to talk to people. We'll teach you the rest.