Retail Investment Operations Manager

Company: 2501 UOB (Thai) Public Company Limited

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Perform Unit Trust operational activities, including reconciliations, payment processing, fees and withholding tax (WHT) processing, account maintenance, document management, and coordination with internal teams and external service providers to ensure accuracy, completeness, and timely service delivery. Actively participate in process improvements, system enhancements, and cross-functional projects to strengthen operational efficiency and elevate service standards.

• •Perform reconciliations of transactions and balances between RIMS and FundConnext.
• •Perform reconciliations of GL entries related to Unit Trust operations.
• •Process customer payment transactions, including redemption and dividend payments.
• •Perform fees and withholding tax (WHT) processing.
• •Maintain UT account statuses in accordance with operational requirements.
• •Manage printing vendors for the production and delivery of confirmation notes, monthly statements, and WHT certificates.
• •Liaise with asset management companies and FundConnext regarding operational issues and service matters.
• •Work in collaboration with internal teams and external counterparties to streamline operations and enhance service efficiency.
• •Support UAT for wealth-related products and system enhancements.
• •Perform other operational tasks and process improvements as assigned.
• •At least Bachelor’s degree in Finance, Accounting, Business administration, Economics, or a related field.

Qualification:

• •At least Bachelor’s degree in Finance, Accounting, Business administration, Economics, or a related field.
• •Minimum 2-5 years of relevant experience in Investment Operations, Banking, Accounting, Financial Services, or a related field.
• •Experience in retail banking operations will be considered an advantage.
• •Strong proficiency in MS Office applications, particularly Excel (including Pivot Tables and formulas) and PowerPoint; knowledge of VBA or other programming languages is an advantage.
• •Strong command of English, with excellent reading and writing skills for documentation and communication.
• •Strong attention to detail with excellent analytical, problem-solving, and reconciliation skills.
• •Ability to work effectively under pressure in a fast-paced environment and collaborate effectively with teams.
• •Ability to collaborate effectively with cross-functional teams and stakeholders to achieve operational objectives.

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร

Remark: The Bank requires the checking and collection of criminal records for candidates of this position, in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy.

Additional Requirements

English, University-Bachelor

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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