Retention, Progression, and Completion (RPC) Coordinator [R0153564]

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:

• •Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• •Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
• •Please note that applications must be submitted prior to the close of the recruitment.

Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at (702) 895-3504 or unlvjobs@unlv.edu .

Job Description

The University of Nevada, Las Vegas invites applications for Retention, Progression, and Completion (RPC) Coordinator [R0153564].

ROLE of the POSITION

The Graduate College is seeking a dedicated, student-centered Retention, Progression, and Completion (RPC) Coordinator to manage an assigned caseload and serve as the primary expert for students, faculty, and staff within designated colleges and programs. In this role, you will autonomously guide graduate students through their academic milestones and certify degree completions across 175+ microcredential, certificate, and degree programs. You will independently evaluate complex academic records, including transcripts, foreign credentials, transfer credits, and GPAs, to ensure all graduation requirements are met. Serving as a policy expert, you will provide non-academic guidance to help students and faculty navigate complex institutional requirements, effectively manage gray areas, resolve progression challenges, and apply sound judgment when evaluating unique policy exceptions or appeal processes.

Beyond degree audits, you will support equity-minded retention and student success programs, such as the Building Resilient and Inclusive Discoveries Graduate Education (BRIDGE) program, while conducting policy trainings and managing non-enrollment separations. You will support and enforce secure, FERPA-compliant electronic record management, create and maintain plan of study documents per WCAG standards to ensure document accessibility for all, audit operational processes to streamline workflows, and represent the Graduate College on university committees. Working alongside leadership, you will track key unit metrics and collaborate with internal and external institutional partners to advance university retention and graduation goals. If you bring strong analytical skills, sound decision-making, and a passion for supporting student success, we welcome your application!

BACKGROUND SCREENING

Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check .

MINIMUM QUALIFICATIONS

This position requires a Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 1-3 years of experience. Credentials must be obtained prior to the employment start date.

PREFERRED QUALIFICATIONS

• •Master’s degree from a regionally accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA). Credentials must be obtained prior to the start of employment.
• •3-5 years of related professional experience in higher education.
• •Proficiency with Salesforce, PeopleSoft, and SAS Analytics Software.
• •Strong understanding of graduate student practices and trends, as well as knowledge of retention and graduation policies, procedures, and best practices.
• •Familiarity with NSHE and UNLV academic policies and procedures, including collaboration with International Student and Scholar Services (ISSS) on federal regulations for student visa compliance.
• •Exceptional attention to detail and accuracy in handling complex information and critical thinking.
• •Ability to make independent, sound decisions and exercise good judgment in situations with significant consequences.
• •Strong multitasking abilities with the capacity to independently prioritize work and manage multiple projects to meet deadlines in a team-oriented environment.
• •Experience developing learning outcomes and supporting training initiatives for professional development.
• •Demonstrated advocacy for graduate students and ability to provide clear, rational analysis and recommendations for procedural improvements.

COMMITMENT to DIVERSITY and CAMPUS VALUES

A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

SALARY

Salary competitive with those at similarly situated institutions.

BENEFITS OF WORKING AT UNLV

• •Competitive total rewards package including:
• •Paid time off, sick leave, and holidays
• •Excellent health insurance including medical, dental and vision
• •Comprehensive retirement plans and voluntary benefits programs

• •No state income tax
• •Tuition discounts at Nevada System of Higher Education (NSHE) schools
• •Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

• •Employee recognition and appreciation programs
• •UNLV athletics ticket discounts
• •Statewide employee purchase program discounts
• •RebelCard discounts on and off campus
• •Wellness programming for all UNLV faculty and staff at no cost
• •Opportunity for career advancements to leadership roles
• •Connect with colleagues with shared interests
• •Personal and professional development opportunities
• •A comprehensive onboarding program, Rebels: Onboard
• •Support and resources available for veteran applicants — contact vetjobseekers@unlv.edu or visit our Veterans Webpage .

HOW TO APPLY

Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Megan Wilson, Search Committee Chair .

Although this position will remain open until filled, review of candidates’ materials will begin two weeks from the date of posting.

Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.

Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact vetjobseekers@unlv.edu for support.

For assistance with the application process, please review instructions on How to Apply . For further assistance contact UNLV Human Resources at (702) 895-3504 or UNLVJobs@unlv.edu and include the job requisition number in your email subject line.

SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES

Current UNLV and Nevada System of Higher Education (NSHE) employees must apply through Workday. Type Find Jobs in the Workday search bar or access the page directly here: JOB HUB

Search for this position using the job requisition number R0153564.

To ensure your application is processed correctly, current UNLV and NSHE employees should apply internally through Workday. If you submit an application through the external careers site, you will be asked to reapply as an internal application, which may delay your application.

PROFILE of the UNIVERSITY

Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more t