Revenue Operations - Associate

Key responsibilities

• •Manage and maintain CRM data quality, lead routing, opportunity tracking, and sales pipeline hygiene.
• •Build and maintain daily, weekly, and monthly revenue reports and dashboards.
• •Analyze sales and marketing funnel performance and identify operational gaps.
• •Support automation workflows across CRM, telephony, and other revenue tools.
• •Monitor lead assignment, campaign attribution, and revenue tracking accuracy.
• •Collaborate with Sales, Marketing, Customer Success, and Finance teams to improve operational efficiency.
• •Assist in incentive tracking, target reporting, and performance analytics.
• •Troubleshoot operational issues related to CRM, automations, and reporting systems.
• •Maintain documentation for revenue processes, workflows, and SOPs.
• •Leverage LLM/AI tools (ChatGPT, Claude, Gemini, or similar) for data analysis, workflow optimization, documentation, reporting assistance, and automation support.
• •Identify opportunities to improve RevOps processes using AI-driven workflows and prompt-based automation.

Requirements

• •1–2 years of experience in Revenue Operations, Sales Operations, Business Operations, MIS, or a similar analytical role.
• •Strong proficiency in Google Sheets or Microsoft Excel (pivot tables, lookup functions, dashboards, formulas).
• •Experience with CRM platforms such as LeadSquared, Salesforce, HubSpot, Zoho CRM, or similar.
• •Basic knowledge of SQL for data analysis and reporting.
• •Familiarity with automation tools such as n8n, webhooks, APIs, or workflow automation platforms.
• •Hands-on experience with LLM/AI tools (ChatGPT, Claude, Gemini or similar) for operational productivity and analysis.
• •Strong analytical and problem-solving skills.
• •Excellent attention to detail and data accuracy.
• •Good communication and stakeholder management skills.
• •Ability to manage multiple tasks in a fast-paced environment.