Revenue System Administrator

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

Revenue Operations, part of DigitalOcean's Revenue Organization, owns the systems that power our go-to-market motion — Salesforce at the center, connected to sales engagement (Outreach), customer success (Planhat), CPQ (DealHub), enrichment (Clay, Sumble), and our Snowflake data layer. We're hiring a Revenue Systems Administrator to be the front line of that stack: keeping the request queue moving, keeping users unblocked, and keeping the systems healthy day to day.

This is a great role for someone a few years into their systems career who wants to grow into GTM architecture and AI-powered operations. You'll get exposure to the entire stack, work alongside senior engineers, and steadily take on bigger problems as you demonstrate ownership.

What You'll Do

Monitor and triage the request queue (Jira): categorize incoming requests from Sales, Support, Marketing, and Partner teams, resolve what you can, gather missing details, and route the rest to the right owner with clear context

Handle day-to-day administration: user provisioning and deprovisioning across the GTM stack (Salesforce, Outreach, Planhat, and others), license management, permission updates, and access requests

Diagnose errors and sync issues: investigate Salesforce flow errors, integration failures, and data sync mismatches; resolve known issues using runbooks and escalate new ones with a clear write-up of what you found

Complete standard configuration work: field additions and mapping updates, report and dashboard requests, list view and layout changes, picklist maintenance, and routine data loads

Support data hygiene: identify and fix duplicates, misrouted records, and enrichment gaps flagged by users or monitoring

Maintain documentation: keep runbooks, FAQs, and how-to guides current as you resolve issues, so common problems get faster to fix each time

Use AI tools in your daily work (Claude, MCP-connected tools) to speed up diagnosis, drafting, and repetitive tasks — and flag opportunities where automation could remove work entirely

Learn continuously: shadow senior engineers on project work and grow toward owning small enhancements end to end

What You'll Bring

3+ years of experience administering Salesforce or comparable GTM/business systems in a production environment

Working knowledge of Salesforce fundamentals: users, profiles/permission sets, reports, flows (reading and basic edits), and data loading

Exposure to at least one other GTM tool category — sales engagement, CS platforms, marketing automation, or enrichment — and eagerness to learn the rest of the stack

Strong troubleshooting instincts: you form hypotheses, test them methodically, and write up what you found so others can follow it

Service orientation: you communicate clearly with non-technical stakeholders, set expectations, and follow through

Attention to detail with permissions and data — you understand that access and data changes in production carry real risk

Comfort using AI assistants in daily work, and curiosity about where they can do more

Salesforce Administrator certification (or in progress) is a plus

Ability to work EST hours

What Success Looks Like

First 90 days: You own the request queue: intake is triaged daily, provisioning requests turn around quickly, and stakeholders know their requests won't fall through the cracks

First 6 months: You resolve most tier 1 issues independently, your error write-ups make escalations faster to fix, and documentation is measurably better than when you started

First year: You've taken on small enhancement projects end to end and are ready to grow toward senior-level project ownership

*This job is located in Hyderabad, India

JR: 2026-8242

#LI-Hybrid

Why You’ll Like Working for DigitalOcean

We innovate with purpose. You’ll be a part of a cutting-edge technology company with a high-growth trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As part of our team, you’ll embody our "Shark" mindset: bold, ambitious, and scrappy. You'll lead with a bias for action and take true ownership of our products, customer success, and team culture.

We prioritize career development. At DigitalOcean, you’ll do the best work of your career. You will join a community of exceptional talent, collaborating closely with some of the brightest and most interesting people in the industry. We are a high-performance and fast-paced organization that will always challenge you to think big. Our talent development team prioritizes your professional development and provides resources to support your growth. We provide employees with reimbursement for relevant conferences, training, and education, subject to company policy.

We care about your well-being. We take a comprehensive approach to our total rewards packages because we know different things drive different people. Our benefits are designed to support you and may include flexible time off, local team meetups, and mental health and well being support. Our benefits philosophy is consistent globally, but specific benefits and eligibility vary by location to reflect local needs and regulations.

We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. Eligible employees may also receive equity compensation, which may include a new hire equity grant and, in participating countries, the opportunity to participate in our Employee Stock Purchase Program. Equity awards are subject to approval and the terms of the applicable plan.

Non-sales roles : In addition to base salary, this role is eligible to participate in DigitalOcean’s annual bonus plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility. Bonus amounts depend on company and individual performance.

Sales roles (sales compensation eligible) : In addition to base salary, this role may be eligible to earn incentive compensation under the applicable sales compensation plan and may be eligible for a new hire equity grant, subject to plan terms and local eligibility.

DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, protected veteran status, or any other characteristic protected by applicable law.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.