Revenue Team Leader LGS (European markets)

For Linklaters Office in Warsaw, we are currently looking for the Revenue Team Leader LGS role, as we are expanding our team.

Work arrangements:

Hybrid model work: 3 days per week from the office located next to Rondo ONZ

Contract: Employment contract with 3- month probation period

Working hours: Revenue Europe team typically works standard hours from 9:00 to 17:15.

Your role

As Revenue Team Leader (European markets) you will lead a team of around 15 Revenue professionals. You will coordinate and allocate work, ensure high-quality delivery in line with service level agreements (SLAs) and key performance indicators (KPIs), and oversee revenue services for multiple offices within a matrix organization. You will also deliver actionable insights, monitor the revenue lifecycle, enhance team capabilities, and enforce revenue-related policies. Strong leadership in complex environments and a focus on continuous improvement are essential for this role.

Your role comprises of the following areas:

Management of the Revenue Team

• •Manage LGS Revenue team to ensure timely and accurate processing of RLC (Revenue Life cycle) transactions in line with agreed SLAs,
• •Participate in planning and supervising knowledge transfer of an as-is process while incorporating certain immediate process improvements,
• •Establish a culture of high performance and client centricity – focused on delivering best-in-class services to clients globally while optimising efficiency and effectiveness through continuous improvement,
• •Set clear goals and expectations for the team, with the necessary direction and guidance to achieve them.
• •Evaluate and integrate new tools and methodologies to enhance the revenue team’s capabilities. Ensure training and development opportunities,
• •Lead, motivate, and support a team of revenue professionals, ensuring accurate transaction processing and team effectiveness,
• •Drive knowledge sharing and process improvements, maintaining service quality during any transitions,
• •Foster a culture of high performance, client focus, and continuous improvement, setting clear goals and ensuring robust process documentation,
• •Champion professional development, from hiring and onboarding through ongoing training and mentoring,
• •Act as a point of contact for people matters, ensuring open feedback, high engagement and alignment with Linklaters’ values.
• •Maximize employee engagement and retention – creating a strong, stable team,
• •Foster a culture of open feedback at all levels, ensuring there is space for feedback to be voiced, heard, and acted upon.
• •Create an organisation with a mindset of process ownership and continuous improvement – ensuring data and metrics are seen as crucial by every team member.

Delivery of Revenue services

• •Oversee all stages of the revenue lifecycle, including Matter opening/closure, Billing, Time/OSI Transfers, Credit control, Cash allocation, Client Accounting, WIP Reporting,
• •Support monthly cash and billing targets, involved in MEC for billing,
• •Take the ownership and accountability for managing credit control and cash collections from clients in your team
• •Ensure achievement of cash and billing targets and compliance with relevant regulations and controls,
• •Drive standardization and automation of revenue processes, collaborating closely with internal finance and technology teams,
• •Act as a local expert in e-billing, promoting best practices and process enhancements across teams,
• •Drive standardization and automation under Revenue Lifecycle Programme,
• •Work closely with the Billing CoE and Revenue Manager LGS to streamline processes and introduce new tools to the ways of working and implement global policies and processes within teams,
• •Facilitate communication and collaboration between teams within the centre to streamline revenue-related activities (Client Accounting, AR, client finance, data & reporting hub, ebilling, Pricing etc),
• •Ensure best-in-class delivery of service requests in accordance with agreed SLAs and OLAs.

Stakeholder Management

• •Serve as the main contact for local revenue leadership and business managers ( Revenue Managers /Advisors / Matter Managers and Practice),
• •Build strong relationships with internal stakeholders, understanding and aligning with their evolving needs,
• •Deliver reliable, transparent communication, regularly sharing updates, progress, and changes,
• •Gather and act on feedback to ensure continuous improvement and stakeholder satisfaction.

This list of duties and responsibilities is not exhaustive. It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Apply if you:

• •Offer 2 to 3 years of leadership experience gained in international SSC company—preferably in the legal or professional services sector,
• •Have a successful track record leading revenue teams and managing projects in global matrix organizations,
• •Bring experience in building Order-to-Cash (OTC) teams ,
• •Have experience in billing processes and have supported finance transformation projects,
• •Communicate fluently in English, and confidently engage with stakeholders at all organizational levels,
• •Knowledge of German language on at least B2 level is an asset,
• •Are proficient in SAP and advanced Excel,
• •Exceptional team skills – valuing collaboration, cultivating relationships, and bringing people together for collective success,
• •Are detail-oriented, able to deliver under time pressure (billing month end closures), and committed to building a strong, collaborative team culture,
• •Demonstrate a client-centric approach and a drive for measurable results,
• •Strong drive for achieving goals and delivering measurable outcomes, demonstrating accountability for performance,
• •Hold a degree in accounting or a related field; ACCA or CIMA qualifications are highly valued.

Key relationships

• •LGS Finance Team Members
• •Group Finance
• •Internal & External Auditors
• •Finance managers and local finance teams globally
• •Finance CoEs

Linklaters and the Team

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognise that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Key relationships

• •LGS Finance Team Members
• •Group Finance
• •Internal & External Auditors
• •Finance managers and local finance teams globally
• •Finance CoEs

Key Benefits

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

• •Private medical care
• •Free in-house fitness centre
• •Life insurance
• •Worldwide travel insurance for business and non-business travel
• •Benefit Multisport club card or subsidised travel card
• •Wide range of training opportunities

What sets us apart

At Linklaters

• •We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• •We belong to a firm that embodies its corpo