Robotics Field Service Technician [IN]

Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge Robotics

At Contoro Robotics , we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX , our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics , working together to push the boundaries of automation.

We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!

Employment Type: Contract-to-hire

Department: Engineering Operations

Location: Indianapolis, IN

Location Requirement: Local candidates only (must reside within commuting distance of the deployment site; no relocation assistance or remote work available)

Start: ASAP

Job Overview

We are seeking a hands-on, customer-focused Robotics Field Service Technician to support our robotic unloading systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery. Must be a local resident able to report on-site for the duration of the contract; this role does not offer relocation or remote work options

Key Responsibilities

Troubleshoot, repair, and upgrade robotic systems

Troubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when needed

Diagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic arms

Read and understand schematics, troubleshooting guides, and other documents to isolate problems

Support equipment upgrades and modifications

Perform preventative maintenance

Track and share maintenance records

Replace worn or failed components

Perform calibrations and daily readiness checks

Keep detailed reports

Document activities, repairs, and system performance through detailed field reports and Jira tickets

Track and manage on-site spare parts and consumables to maintain adequate supply

Maintain Customer Relations and a Safety Forward Mindset

Interface directly with on-site customer staff, keeping them informed and ensuring a strong working relationship

Follow all site safety procedures, including lockout/tagout and required PPE

Required Skills & Qualifications

Associate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field

2+ years of experience in Robotics or Field Service

Ability to work independently in fast-paced environments

Physically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spaces

Willing to work in a warehouse environment that may not be climate controlled

Flexible on shift coverage, including occasional overtime and on-call support as required

Valid driver's license

Authorized to work in the United States

Strong communication skills

Prior experience in a customer-facing or field service role

Preferred Qualifications

Bachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field

Experience in automation, robotics, or warehouse operations

Experience working on AC and DC electrical systems, specifically 480VAC systems

Familiarity with industrial robot arms (KUKA, Fanuc, or similar)

Familiarity with PLCs, HMIs, or servo/motor drives

Familiarity with Jira or other ticket management system

Familiarity with software systems especially Linux and ROS, as well as with command line interface

Contract Details

Duration and renewal terms to be specified per engagement

Schedule will align with on-site facility operating hours