Role Operations Specialist (f/m/d) @ A1 Competence Delivery Center

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

You will know we are the right place for you, if you are driven by:

• •Opportunities to learn and build your career.
• •Meaningful work in a stable and fast-paced company.
• •Diversity of people, projects, and platforms.
• •A supportive, fun, and inspiring place to work.

Job Overview:

• We are looking for a detail-oriented and proactive Role Operations Expert to support and improve Identity & Access Management processes, ensuring secure and compliant access across the organization.
• The role involves managing roles and permissions, handling user access requests, supporting audits and clean-ups, and ensuring consistent execution of controls (e.g., SOX) through continuous analysis and improvement.

Role Insights:

• •Support access reviews, role & user clean-up, and remediation processes.
• •Collaborate with IT security, audit, and business teams to ensure compliant access provisioning.
• •Review user access management and role design processes.
• •Participate in the design of business and application roles.
• •Analyze task-based roles and manage the role catalogue within the IDM system.
• •Manage the lifecycle of business roles and permissions.
• •Handle end-user requests related to role assignments.
• •Execute SOX controls in user access management.

What Makes You Unique:

• •Bachelor’s degree.
• •Strong knowledge of SoD concepts, access control, and IAM.
• •Experience in role design and user access management (SAP & non-SAP systems).
• •Good understanding of access, authorization processes, and role creation.
• •Familiarity with SOX and audit requirements.
• •Ability to work in an international environment with diverse stakeholders.
• •Strong English communication skills.
• •Excellent analytical, communication, and stakeholder management skills.

Nice to Have:

• •Experience with GRC tools.
• •Knowledge of IBM Security Identity Governance and Intelligence (IDM SVG) for access reviews and automated provisioning.

Our gratitude for the job done will be eternal, but we’ll also offer you:

• •Valuable experience in one of the fastest-growing and most innovative industries.
• •Challenging assignments with strong opportunities for personal and professional growth in a multinational environment.
• •Hybrid working model supporting a healthy work-life balance.
• •Thousands of online and in-person Learning opportunities for you to grow.
• •Modern, open, and friendly work environment that fosters continuous learning and the development of both technical and soft skills.
• •Special employee tariffs and a wide range of attractive employee benefits

If you have any questions, please do not hesitate to contact Mariya Ivanova