Room Attendant

Position Summary

The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room.

Comfortable. Convenient. Unmistakably Radisson.

Join a team that keeps Phoenix travelers moving with warm service, teamwork, and a welcoming atmosphere.

At Radisson Hotel Phoenix Airport, we’re all about creating a smooth, friendly experience for every guest—and that starts with our people. Just minutes from Sky Harbor International Airport, our hotel is a fast‑paced, supportive place to grow your skills, feel valued, and be part of a team that truly cares.

If you’re dependable, upbeat, and ready to make a real impact, this is the place for you. Your next great opportunity begins here.

Benefits When You Make It Your Choice:

Employee discounts on thousands of hotels

1st of the month following 30 days of service:

• •Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!
• •401(k) Retirement Plan

90 Days:

• •Paid Vacation Time
• •8 Paid Holidays
• •Paid Bereavement

1 Year:

Paid Floating Holidays

Key Responsibilities

Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality.

Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom

Maintains cleaning protocols

Empty all trash containers and replace with fresh liners

Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items

Ensure removal and appropriate disposition of guest room trays, glass and silverware

Clean and vacuum exterior entry and hallways

Keep linen closets and supply areas clean and organized

Ensure guest laundry and dry-cleaning orders are attended to promptly

Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs

Promptly handles guest complaints or requests and refers to supervisor if unable to handle

Ensures that all rooms or suites are secured upon leaving the guest room or suite

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest.

Requirement/Skills

• •Ideal candidate will have a minimum of one -year hospitality experience in housekeeping
• •Follows instructions and communicates effectively
• •Works well independently or as part of a team
• •Strong attention to detail
• •Commitment to exceptional guest service
• •Can clean multiple room types and meet the daily cleaning quota
• •Willing to work a flexible schedule including weekends and holidays
• •Adheres to the policies and procedures of the hotel

• Requirement/Skills
• Ideal candidate will have a minimum of one -year hospitality experience in housekeeping
• Follows instructions and communicates effectively
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• Can clean multiple room types and meet the daily cleaning quota
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

• Physical Demands
• Perform repetitive hand and arm movements.
• Ability to lift up to 50 pounds.
• Ability to pull, push up to 100 pounds.
• Must be able to squat, bend, kneel and twist.
• Ability to stand for long periods of time.
• Occasional lifting of up to 50 pounds

Other Information

• The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times
• his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

• We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• •Competitive compensation and benefits, including medical, dental, and vision coverage
• •Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• •Financial benefits for retirement and health savings
• •Employee recognition programs
• •Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the inte