Room Attendant - Housekeeping

Description

The Housekeeping Attendant responsible for cleaning rooms and hallways in hotel by following service standards.

JOB RESPONSIBILITIES:

• •Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures.
• •Greet all guests with a "Good Morning" (or afternoon, evening), maintain a friendly disposition.
• •Replace linens on beds and replenish guest room supplies.
• •Empties wastebaskets.
• •Rearrange furnishings, drapes and room accessories.
• •Provide necessary linen and amenities to guests in accordance with the guest room legend.
• •Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• •Report any damage, hazards, repairs, and strangers in assigned areas.
• •Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it.
• •Clean all corridors and service areas.
• •Respond to any projects or requests developed by the Housekeeping management team.
• •Ensure uniform and personal appearance are clean and professional
• •Restock cart at end of shift and organize the linen closet to prepare for the next day.
• •Other housekeeping duties as assigned.

SKILLS AND EDUCATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• •High school education; or up to six months related experience or training; or equivalent combination of education and experience.
• •Multitask, organize and prioritize tasks on an hourly and daily basis.
• •Must be able to speak basic English to communicate with guests.
• •Must be able to recognize situations which may involve guests that require immediate supervisory attention.
• •Must know and use reasonable care for the safety and security of the guests.
• •The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

Hotel Californian provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hotel Californian complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hotel Californian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hotel Californian’s employees to perform their job duties may result in discipline up to and including discharge.

Requirements

QUALIFICATION:

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The responsibilities associated with this job could change from time to time in accordance with Hotel Californian’s business needs. As a team player, I may be required to perform additional and/or different responsibilities from those set forth above.