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Baptist Health

Room Service Ambassador

Lexington, KY

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
25 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Summary

Job Description:

Room Service Ambassador

Full Time First Shift

The Room Service Ambassador provides exceptional patient dining service by assisting patients with meal selections, accurately processing orders, and coordinating timely meal delivery. Ensures patient dietary needs and preferences are communicated appropriately while maintaining food safety, service quality, and Baptist Health standards. Provides friendly, compassionate service that supports a positive patient experience.

The Room Service Ambassador provides professional, efficient meal service to patients and assists with meal ordering based on physician-prescribed diets. Educates patients on the meal ordering system, assesses their ability to use the system, and communicates dietary concerns to the appropriate clinical team. Serves as a key representative of Food and Nutrition Services while delivering excellent patient service with minimal direct supervision.

Job Description:

Deliver accurate, diet-compliant meals and provide friendly, professional service to patients.

Assist patients and families with meal ordering and use of the meal ordering system.

Enter meal orders accurately using department technology and ensure timely meal delivery and retrieval.

Serve as a liaison between patients, nursing units, and Food and Nutrition Services to address concerns and requests.

Maintain patient confidentiality and follow HIPAA, food safety, sanitation, HACCP, and department standards.

Requirements:

High School or equivalent

No specific requirements. Training will be provided.

Benefits:

Health, Vision, Dental and Pet Insurance

Life Insurance

Short Term and Long-Term Disability and Life Insurance

Identity Theft Protection

Tuition Reimbursement up to $6,000 annually

Company paid Maternity and Paternity Leave

5 days of Paid Time Off available upon hire

Bereavement Leave (includes pets)

PTO Sell Back Program

Compassionate Leave Sharing Program (PTO Donation)

Employee Support Fund, for employees in need of emergency financial support

Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

Original posting on Baptist Health's site ↗

Listed on hirly, a job board. hirly is not the employer: Baptist Health is hiring for this role.

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