S&OP Manager, Integrated Business Planning

• The S&OP Manager owns Brazil Retail's weekly and monthly S&OP cycle end-to-end: reconciling demand and supply, translating the plan into an executive-grade narrative, and orchestrating the cross-functional decisions that come out of it. This is a Business Planner & Orchestrator role, going beyond the statistical forecasting analyst. The S&OP Manager doubles down on the business inputs, the "so what," and the cross-functional alignment that turn a forecast into a decision.
• The person in this role is the connective tissue between Vendor Managers, Finance/FP&A, SCOT, Operations, and IBP leadership on the weekly and 3–month planning horizon.

• Key job responsibilities
• Own the monthly S&OP cycle:
• - Run the Brazil Retail weekly S&OP process and reports: demand review (NWD), supply review (NVF), financial reconciliation, executive readout.
• - Reconcile topline and product family (PF)-level demand with buying, inventory, and Finance targets; land a single approved consensus plan per cycle.
• - Author the S&OP narrative for the MBR and cross-functional forums for Retail

• Consume OP1/OP2 as inputs; own the tracking loop
• - Receive OP1 and OP2 approved plans from the Business Planning pillar and Finance as inputs to the S&OP cycle.
• - Track actuals vs. OP plan weekly and monthly at topline and PF level; publish variance with named business drivers, not "unknown" placeholders.
• - Refresh the in-cycle forecast against the OP plan; call out material deviations, propose re-plans, and drive the decision through the S&OP forum.
• - Own the weekly Recovery Plan tracking with VMs and Finance when the business runs behind OP; move from delivering data to challenging assumptions.

• Business input ownership and Have Backbone in practice:
• - Bring data-backed challenges to PF-level assumptions in leadership forums; present alternatives, not questions.
• - Escalate structural deviations from OP1/OP2 back to SCOT Topline team with a written recommendation, not just a variance report.

• Cross-functional orchestration:
• - Chair working sessions across Retail, Store Finance, Marketing and ISM on planning inputs and outputs.
• - Publish and maintain RACI matrices for the plans you own; ensure decisions are referenced in downstream forums.
• - Act as the single point of contact for S&OP topics into Finance/FP&A, Business, Ops and SCOT.

• Tooling and process transformation:
• - NWD and NVF Simulator, GMS Flash Report and, more importantly, lead the retirement of manual workarounds as SCOT tools land.
• - Contribute to the S&OE ⇄ S&OP interface: what belongs in the weekly execution loop vs. the monthly planning loop.

• A day in the life
• What "good" looks like in this role
• The monthly S&OP plan lands on time with a written narrative that stands on its own for an executive audience — no live walk through required.
• Weekly and monthly plan-vs-actual tracking is published on cadence, with named drivers and proposed actions, not just variance numbers.
• Vendor Managers, Finance, and SCOT act on your recommendations, not just your data.
• Structural deviations from OP1/OP2 are escalated back to SCOT Topline team with a written recommendation before they harden into the plan.
• Manual S&OP work is progressively retired to SCOT tooling under your ownership, with zero disruption to the plan.

• About the team
• IBP is the planning backbone for Amazon Retail Brazil. The team is organized around 4 pillars — Business Planning, S&OP, OIH (On-hand Inventory / Health), and S&OE (Sales & Operations Execution) — and partners with Vendor Managers, Finance/FP&A, SCOT, Operations, and ISM to plan and run the business on a monthly and weekly rhythm. The S&OP pillar owns the weekly - 3-month horizon and the executive planning narrative.

Basic qualifications

• - Experience working with complex data sets
• - 8+ years of communicating with and presenting to executive and senior audiences experience
• - Knowledge of and proficiency in Excel and SQL
• - Experience in supply chain
• - Experience in Business English skills, both verbal and written
• - Proven ownership of a monthly S&OP or equivalent planning cycle end-to-end, including plan-vs-actual tracking and in-cycle re-plans.

Preferred qualifications

• - Knowledge of statistics or other analytical techniques
• - Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results, or experience with Oracle, Essbase, TM1 and similar tools
• - Experience in high impact roles in operations including Vendor Management, Supply Chain, and Retail Operations
• - Experience transforming QA programs from manual to automation
• - Bachelor's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.