SaaS Business Design 1 Team Member - Solution Service Development 1 Section , Enterprise Solution Development Department , Group Sales Division (GSD)

Job Description:

• Business Overview
• Rakuten Group provides innovative services across the telecommunications and IT industries, aiming for growth in the global market. In recent years, we have been expanding our B2B services, focusing on providing DX solutions that empower enterprises and maximizing business value.

• Department Overview
• We aim to strengthen our B2B mobile services and grow them into a core pillar of our business. By capturing the accelerating adoption of digital transformation (DX) in enterprises and leveraging mobile technology to its fullest, we provide innovative services that solve our customers' challenges.

This position belongs to the Service Development Department , where you will be responsible for planning and providing optimal solutions centered on mobile services to meet the needs and solve the challenges of our corporate clients. You will have the opportunity to engage with cutting-edge technology, create innovative services that transform society, and experience personal growth through collaboration across diverse industries, all while enjoying significant autonomy from planning through to implementation.

With the expansion of our business, we are looking for talent capable of planning and driving B2B mobile services. Specifically, we seek individuals who can lead the planning of new services tailored to corporate mobile communication needs, improve existing services, and formulate the business strategies necessary to realize them. We are looking for immediate contributors who can accurately grasp market trends and customer needs to create innovative mobile services that accelerate the growth of our B2B mobile business.

• Position:
• Position Details
• You will be responsible for planning B2B products and services unique to Rakuten Mobile-ranging from standard corporate mobile voice/data lines to strategic planning that combines third-party services and B2B services from various Rakuten Group companies-as well as sales planning.
• We aim to create unique value that only Rakuten can provide to our customers by collaborating with stakeholders across the Group.
• We are looking for individuals who want to create new services that do not exist with incumbent carriers and who are passionate about developing plans that are uniquely "Rakuten."

- Formulate service strategies for B2B business and develop plans for products/services.

- Examine legal and financial business requirements, conduct service revenue/expenditure simulations, and coordinate budget and personnel plans.

- Collaborate with Rakuten Group companies to plan and promote new businesses in the B2B domain that leverage the Rakuten Ecosystem.

- Develop new sales channels and services in collaboration with professionals from various industries, not limited to telecommunications.

- Aggregate customer feedback gathered during service provision to evaluate the prioritization of new service releases and improve existing services.

- Coordinate with third-party vendors for sales support and contract negotiations.

- Plan sales strategies such as solution construction and target customer extraction, and prepare service proposals.

- Host external seminars, etc.

• Work Environment
• You will work in a dynamically expanding organization, collaborating with both internal and external teams. We support efficient operations by utilizing the latest IT tools and systems, including AI.
• Our team consists of members in their 20s to 40s, with diverse backgrounds including the telecommunications industry and manufacturing. Rakuten Group new graduates are also active, and we drive projects by leveraging each member's expertise in a vibrant atmosphere.

Mandatory Qualifications:

- At least 3 years of practical experience in planning or promoting B2B services.

- Experience in executing initiatives with responsibility for product sales is a plus.

- Basic PC skills (Excel, Word, PowerPoint, etc.).

- English proficiency: TOEIC score of 600 or higher (or equivalent certification).

Desired Qualifications:

- Proven track record in strategy formulation, planning, and promotion of SaaS implementation or hardware-related projects.

- Advanced understanding of APIs, cloud, and security, with the ability to apply this knowledge to business strategy.

- Strong leadership skills and the ability to engage and influence others.

- Business-level English proficiency (as communication with internal and external stakeholders may be required).

• Other Information:
• Additional information on Location
• Tokyo (Futako Tamagawa Rise Office)

#business #serviceplanner #groupsalesdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)