Sales Account Manager, Amazon Ads, SEA

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Prime Video, Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place!

As a Sales Account Manager on our Ads sales team, you will leverage your sales and programmatic advertising experience to support enterprise self-service clients on the DSP and successfully grow revenue across all solutions. You will own a book of business consisting of the top SEA-based brands who advertise to reach customers globally. In addition to working with clients, you will develop and deepen long term relationship with our enterprise agencies by owning the end to end engagement including: training, onboarding and implementation, campaign setup/optimization, technical support, troubleshooting, and end of campaign reporting.

• Key job responsibilities
• Client Management & Strategy:

• * Own end-to-end client relationships with enterprise self-service advertisers and agencies using Amazon DSP
• * Develop and execute annual brand and media strategies aligned with customer objectives
• * Hit or exceed assigned revenue targets and business objectives for designated book of business
• * Navigate multiple stakeholders while bridging organizational gaps to ensure customer success

Technical Leadership & Support:

• * Lead client onboarding, training, and implementation of Amazon DSP
• * Serve as primary point of contact for technical support, troubleshooting, and ticket resolution
• * Drive strategic consultation on DSP best practices for campaign setup, optimization, and integrations
• * Provide first-line escalation support and advocate for clients within Amazon

Performance & Analytics:

• * Leverage first-party and third-party data to develop pre-flight, in-flight, and post-flight campaign recommendations
• * Design and deliver performance updates and business reviews to key stakeholders
• * Educate clients on performance metrics, category trends, and consumer insights
• * Create tailored proposals utilizing Amazon Advertising's full-funnel ad products and measurement solutions

Product Development & Innovation:

• * Collaborate with cross-functional teams (Product Management, GTM, Sales, and Specialists) to drive platform improvements
• * Maintain consistent client feedback loop to help evolve Amazon DSP into a more client-friendly tool
• * Identify and communicate growth opportunities to clients and internal teams
• * Utilize internal resources effectively to drive customer success and satisfaction

• A day in the life
• As a Sales Account Manager on the Amazon Ads SEA team, your day might start with reviewing campaign performance dashboards and preparing data-driven recommendations for an upcoming quarterly business review with a key enterprise client. Mid-morning, you could be leading a DSP training session for a newly onboarded agency, walking them through audience targeting strategies and creative best practices. After lunch, you might join a cross-functional sync with the product team to share client feedback on a new feature, then pivot to a strategy call with an advertiser exploring full-funnel campaign expansion. Later in the afternoon, you'll collaborate with your peers to troubleshoot a campaign delivery issue and brainstorm solutions. You'll wrap up the day by updating your account plans and following up on action items to keep your clients on track toward their revenue goals. Every day brings a mix of strategic thinking, hands-on problem solving, and relationship building.

• About the team
• Amazon Ads SEA team helps brands and agencies across Southeast Asia unlock the full potential of programmatic advertising through Amazon's Demand-Side Platform (DSP). We are a high-performing, collaborative team of account managers, technical specialists, and business development professionals who are passionate about helping enterprise self-service clients grow their businesses. Our team operates at the intersection of advertising technology, data-driven marketing, and customer obsession — partnering closely with product, engineering, and global ads teams to deliver innovative solutions that drive measurable results for our advertisers. We value curiosity, ownership, and a bias for action, and we thrive in a fast-paced environment where no two days are the same.

Basic qualifications

• - 5+ years of selling programmatic or data driven ad products or platforms experience
• - 4+ years of marketing, brand advertising, media sales or online advertising work and close work with senior advertisers and agency stakeholders experience
• - Experience in DSP/ad network sales
• - Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
• - Experience working with South East Asia (SEA)-based brands, advertisers, or agencies, with a strong understanding of the SEA digital advertising landscape

Preferred qualifications

• - Experience communicating results to senior leadership, or experience with data analytics platforms (Power BI, Python, SQL, Tableau)
• - Experience working with cross-border or export advertisers, helping brands reach international audiences through programmatic or digital advertising channels
• - Fluency or professional proficiency in at least one South East Asian language (e.g., Bahasa Indonesia, Thai, Vietnamese, Tagalog, Malay) in addition to English
• - Consultative sales experience, with a demonstrated ability to understand client business objectives and translate them into tailored advertising solutions
• - Experience designing and delivering scalable 1:many enablement programmes (e.g., advertiser education, partner training, or sales enablement initiatives) to drive adoption across a broad customer base

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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