Sales Administrator

Electro-Matic , a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. www.electo-matic.com

Sales Administrator — Electro-Matic

Position summary

• Provides administrative support to executive level and sales management.
• The Sales Administrator supports Electro-Matic’s sales team and customers by assisting pricing, establishing cost comparisons and coordination with operations and suppliers. This role ensures that sales data in CRM/ERP systems is current and accurate — helping keep our distribution operation efficient and our customers and suppliers satisfied.

• Reports to: VP of Sales
• Job type: Full-time, on-site

Key responsibilities

Reviews customer quotes, proposals and order acknowledgements; ensure margins and discount approvals are applied.

Coordinate with warehouse, shipping and logistics to schedule shipments and resolve fulfillment or delivery problems.

Communicate with manufacturers and suppliers to confirm availability, and expedite requests.

Maintain and update customer, product and pricing records in CRM/ERP; ensure data integrity.

Prepare routine sales and order reports (daily/weekly/monthly) and ad-hoc reports for management and sales reps.

Support sales reps with administrative tasks: proposals, pricing research, bid packages, and contract documentation.

Help implement process improvements and support system upgrades (ERP/CRM).

Ensure compliance with company policies, trade regulations and internal controls for order processing.

Required qualifications

High school diploma or equivalent.

3-5+ years experience in sales administration, inside sales, or order management — preferably in distribution, manufacturing or industrial automation.

Proficiency with Microsoft Excel (pivot tables, lookups) and Office applications.

Experience with ERP and CRM systems (examples: Infor, P21) — comfortable learning new systems.

Strong attention to detail, accuracy and organizational skills.

Clear, professional verbal and written communication; customer service orientation.

Ability to multitask, prioritize and meet deadlines in a fast-paced environment.

Preferred

Knowledge of industrial automation products (sensors, connectors, motion control, PLCs) or experience supporting technical sales.

Exposure to pricing strategies, margin calculations and commercial quoting processes.

Performance measures (examples)

Order accuracy rate

On-time order fulfillment

Quote turnaround time

Customer satisfaction / resolution time

Data accuracy in CRM/ERP

Working conditions

Office-based with regular collaboration with warehouse and field sales; occasional on-site visits to distributor or customer facilities.

Typical business hours; occasional extended hours during month-end or high-volume periods.

May occasionally lift small parcels or assist in the warehouse (up to ~25 lbs) depending on company practices.

• Why Electro-Matic
• As a leading industrial automation distributor, Electro-Matic combines technical product expertise with fast, reliable distribution. This role is an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.

We patriciate in E-Verify.