Sales Assistant

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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MAIN JOB OBJECTIVE

To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.

ESSENTIAL JOB RESPONSIBILITIES

SALES SUPPORT

Replenish merchandise on the sales floor

Perform stock checks for customers and in support of sales associates

Assist with merchandise floor moves and other visual tasks

Process POS transactions accurately and efficiently

Comply with all sales related policies and procedures

CUSTOMER SERVICE

Greet each customer in a warm and friendly manner

Interact with customers as they enter the store

Respond to customer’s questions quickly and accurately

Determine customer’s needs and direct them to the appropriate sales associate

Assist the sales associates in resolving all client problems and complaints as needed

Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms

Provide the highest level of customer service to each customer

OPERATIONS

Keep sales floor and merchandise neat, organized and stocked

Unpack, hang/fold merchandise, and secure security tags when needed

Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs

Adhere to work schedule, inclusive of time and attendance

Comply with all Point-of-Sale policies and procedures

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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.