Sales Consultant/Senior Sales Consultant

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

Deliver outstanding customer service and create emotional connections through storytelling

Build trust and lasting relationships with customers, promoting loyalty programs

Achieve individual and team sales goals, taking accountability for results

Collaborate with your team to create a welcoming, organized store environment

Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

Passionate about fashion, luxury, or lifestyle brands

Experienced in a multicultural retail environment

Excellent and proven customer service skills and a winning personality that builds trust

Curious, empathetic, and results-driven team player with a commercial mindset

Digitally savvy and comfortable using retail technology

Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

5-days work week with rotating shifts, including weekends and public holidays

13th month bonus (AWS)

Flexible benefits

Staff benefits (Staff purchase privileges, seasonal product benefits)

2 days wellness leave, 1 day birthday leave, 1 day volunteering leave

Allowances including grooming and shoes

Employee referral incentive

Uniform and training will be provided

Recognition awards to celebrate individual and team achievements

Global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters

Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

• About Swarovski
• Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.