Sales Key Account Manager - Karnataka

Company: Kidvento Education and Research

Position: Key Account Manager - Schools (Renewals, Collections & Growth)

Location: Bangalore

To apply: [email protected]

Remuneration: Rs 4.5 - 6.5 Lakhs per Annum

Experience: 3 - 5 Years

Role summary KAM role

Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.

Key responsibilities

Program execution & outcomes

• •Ensure smooth implementation across accounts
• •Track student engagement and learning outcomes
• •Identify gaps and drive corrective actions

Onboarding & training

• •Lead onboarding and teacher training
• •Enable effective and independent program execution

Stakeholder management

• •Manage relationships with account leadership, principals, teachers, and parents
• •Act as single point of contact and handle escalations

Value creation & perception

Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention

Collections & renewals

• •Ensure timely collections and track outstanding payments
• •Drive renewals and minimize churn

Account growth

Identify upsell opportunities and expand within accounts

Data & coordination

• •Track usage, performance, collections, and renewals
• •Work with internal teams to ensure smooth execution

Field engagement

Visit accounts regularly for reviews and support

KPIs

• •Adoption & outcomes
• •Stakeholder satisfaction
• •Collection efficiency
• •Renewal rate
• •Account growth

Skills & experience

• •5 years in edtech / customer success / account management / Sales
• •Strong communication, negotiation, and problem-solving skills
• •High ownership and data-driven approach

One-line clarity

Own delivery, relationships, and revenue for your accounts.