Sales Manager

Description

Redwood City, CA | Toyota | Japanese brand | Variable ops | Desk manager | Sales management experience required | High volume | Peninsula | Bay Area | Silicon Valley | Veterans encouraged to apply | $72,000 - $180,000+ OTE

IS THIS YOU?

You're a proven sales manager or desk manager with 2+ years of experience -- you desk deals accurately, develop consultants through coaching, and your team's closing ratio and CSI reflect the culture you've built

You're ready to lead the floor at one of the Bay Area Peninsula's highest-volume Toyota stores, where a fast-moving, diverse buyer base rewards a sales manager who runs a disciplined, guest-first operation

WHO WE ARE

Toyota 101 is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Redwood City or Anchorage, the standard is the same. Do right by people, every time.

WHAT YOU'LL DO

Lead the sales floor daily -- desk deals, manage consultant performance, and maintain the guest experience standard from first contact through delivery

Coach and develop the sales consultant team -- reviewing CRM activity, conducting one-on-ones, and building the habits that drive consistent monthly performance

Structure deals with accuracy and integrity -- presenting options that genuinely serve the guest while protecting store gross

Monitor and hold the team accountable to key metrics -- closing ratio, units, gross per vehicle, lead response time, and CRM compliance

Partner with finance to ensure clean deal handoffs and a seamless guest experience through the purchase process

Manage floor coverage, scheduling, and staffing throughout the day

Recruit, interview, and onboard sales consultants in partnership with the General Manager

Handle guest escalations with composure and a solution-first approach

WHAT WE'RE LOOKING FOR

2+ years of Sales Manager or desk manager experience at a franchised dealership -- required

Toyota or import brand sales management experience a meaningful advantage -- the Silicon Valley buyer is informed, moves quickly, and responds to a sales culture built on transparency and follow-through

Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact

Coaching-first leadership -- you develop your consultants rather than managing around them

Strong CRM discipline -- you hold the team to consistent follow-up standards and model the habits you expect

Prior DMS experience preferred -- familiarity with platforms such as CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent

Valid driver's license with a clean driving record

WHAT WE OFFER

OTE of $72,000 - $180,000+/yr

Medical, dental, and vision insurance

Life insurance and supplemental coverage options

Paid time off and paid holidays

Career growth -- strong Sales Managers at Swickard grow into GSM and General Manager roles across a 40+ rooftop organization

Employee vehicle purchase and service discounts

WHY TOYOTA 101

One of the Bay Area Peninsula's highest-volume Toyota stores -- consistent, diverse traffic from Redwood City's tech-forward, multicultural buyer base means real deal flow and real earning potential for a sales manager who runs a tight floor

Toyota's ownership loyalty is among the highest in the industry -- Peninsula buyers return for every vehicle in the household and refer the sales teams who treated them honestly. A Sales Manager who builds that culture here earns a floor that sustains itself

Silicon Valley buyers are informed, decisive, and move quickly when the experience is right -- the Sales Manager who leads a transparent, efficient sales process earns their trust and their repeat business

Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the operational standard for the sales floor, not just a poster on the wall

If you're a proven sales manager ready to lead a high-volume Bay Area Peninsula Toyota floor where the traffic is real, the buyers are decisive, and a disciplined, hospitality-first operation earns accordingly -- apply.