Sales Representative Merchandiser

SALES REPRESENTATIVE MERCHANDISER

Location: Cincinnati, OH (Multi-City Route: Dayton, Columbus & Louisville, KY)

Job Type: Full-time

POSITION SUMMARY

The Sales Representative Merchandiser (SRM) is responsible for driving sales growth and supporting customer relationships by promoting and merchandising Cordialsa USA products at assigned retail locations within the territory. This role covers the Cincinnati, Dayton, and Columbus, OH markets, with required weekly travel to Louisville, KY (approximately once per week). The ideal candidate must be comfortable managing a multi-market route, processing sales with store managers, executing in-store merchandising standards, maintaining product visibility and availability, and fostering positive working relationships with store personnel in accordance with company guidelines.

KEY RESPONSIBILITIES

Execute store routes and service retail accounts across Cincinnati, Dayton, and Columbus, OH, including weekly travel to Louisville, KY.

Support sales growth by identifying opportunities and providing professional customer service

Execute merchandising activities, including stocking shelves and secondary displays

Ensure correct product placement, pricing accuracy, and compliance with company planograms

Service assigned store routes according to established schedules and territory plans

Recommend order quantities to support product availability and rotation, and coordinate with store personnel as needed

Record and track in-store activities using company-approved digital systems

Support returns management process when applicable, including proper identification and communication of returned products

Assist in onboarding new customers, including presenting product information and supporting required documentation

Set up promotional materials, point-of-purchase (POP) displays, and SKU labeling in accordance with guidelines

Take photo documentation of store execution and merchandising activities as required

Monitor inventory levels, support proper product rotation, verify pricing accuracy, and report discrepancies

Ensure compliance with planogram and merchandising standards

Perform other related duties as assigned

QUALIFICATIONS & SKILLS

High school diploma or GED equivalent required

2+ years of experience in sales, merchandising, customer service, or account management (CPG, grocery, or retail experience preferred)

Strong ability to build and maintain positive customer relationships in a field-based environment

Strong communication, problem-solving, and interpersonal skills

Ability to work independently and manage a route-based territory with minimal supervision

Strong organizational skills with the ability to prioritize tasks and manage time effectively

Comfort working in a physically active retail environment, including lifting, carrying, and moving merchandise up to 25 lbs

Ability to stay active throughout the workday, including standing, walking, bending, and performing in-store tasks as needed

Comfortable and safety-conscious when using ladders, carts, and standard retail equipment

Basic proficiency with mobile devices and digital reporting tools (Microsoft Office experience a plus)

REQUIREMENTS

Must be authorized to work in the United States without current or future sponsorship

Valid driver’s license, reliable personal vehicle, and proof of insurance required

Bilingual in English and Spanish preferred

Benefits

401(k) match

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid time off

Referral program

SCHEDULE

Monday through Friday

8:00 a.m. to 5:00 p.m