Sales & Service Manager

🌊 Who We Are

At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.

We believe:

Service should feel human, not transactional

Technicians should be respected, trained, and developed—not just managed

Leadership should be present, accountable, and growth-focused

And a career in the trades can be something you’re proud of—not just something you do

We’ve built a company where people grow, customers trust us, and the bar is set high.

⚠️ Let’s Be Clear (Read This First)

This is not for everyone.

• This is not a passive management role.
• This is not just keeping the board full and putting out fires.

This is a high-performance leadership role where:

Accountability matters

Coaching matters

Results matter

You are responsible for the performance, development, and standards of your team.

If you avoid hard conversations, struggle to hold people accountable, or prefer low expectations—this is not the place for you.

👉 We are where the best come to become elite—and you are responsible for leading them there.

🔧 What You’ll Do

As a Service & Sales Manager at Seaside, you will:

Lead, coach, and develop a team of Service Technicians

Set clear expectations and hold your team accountable to performance standards

Conduct ride-alongs, 1:1s, and ongoing coaching

Drive revenue through technician performance and execution

Partner with dispatch and customer service to optimize operations

Monitor KPIs and take action when performance is off track

Support hiring, onboarding, and development of new technicians

Step in to assist with technical challenges and closing sales when needed

Ensure every customer receives a 5-star experience

Address customer concerns and resolve issues professionally

💪 What Success Looks Like Here

Your team performs at a high level—consistently

Technicians are improving, growing, and engaged

KPIs are met or exceeded

Customers trust us and refer us

You address problems early and directly

You lead with clarity, consistency, and accountability

🧠 What Makes This Role Different

This is not just about managing people.

We invest heavily in:

Leadership development

Coaching and performance systems

Building strong, capable teams

• You won’t just manage a team here—
• 👉 You’ll build one, develop it, and elevate it.

💰 Compensation & Benefits

We believe great people deserve to be taken care of.

Competitive pay

100% paid health, dental, and vision (for you AND your family)

401(k) with 4% match

Profit sharing

Paid time off and holidays

NO emergency on-call

Gym membership

👉 Very few companies offer what we offer. We mean that.

🧩 Who This Is For

This role is a great fit if you:

Naturally lead and hold people accountable

Are comfortable having tough conversations

Care about both people AND performance

Take ownership and follow through consistently

Want to build and develop a high-performing team

🚫 Who This Is NOT For

This is NOT a fit if you:

Avoid conflict or accountability

Struggle to coach or develop others

Prefer reactive work over proactive leadership

Don’t take ownership of team performance

Want a low-pressure management role

📍 Location

This is an in-person position operating out of Bishopville, Maryland

We serve homeowners across the Eastern Shore of Maryland and Delaware.

🌅 Our Mission

Bring brightness today.

Unlock the potential of tomorrow.

💙 Our Values

These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together.

Ownership — Take initiative. Own the outcome. Leave it better than you found it.

Empathy — Lead with humanity, care and understanding.

Courage — Embrace discomfort. Do the hard things. Growth follows.

Gratitude — There is always something to be grateful for. Find it. Share it.

Authenticity — Be your weird self and respect that in others. You shine brighter that way.

🔥 Final Word

There are easier management roles out there.

But if you’re looking for:

Ownership

Impact

The ability to lead and develop a strong team

And a role where your leadership actually matters

👉 This is where you raise your standard—and help others do the same.

📩 Apply Now

If you’re ready to lead at a high level and make a real impact, we’d love to meet you.

Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.