Sales Specialist

Job

You know the product inside out. You know how to connect it to a customer's real pain. And you know how to close. If that's you — this role was built for you.

The Mission

As a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base. You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio.

You are the bridge between what our platform can do and what a customer urgently needs. You move fast, you go deep, and you close.

What You’ll Do

Job Description

Drive Adoption & Expansion

Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts

Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base

Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs

Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle

Support Account Manager Deals

Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens

Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities

Partner closely with the AI Sales team when customer conversations extend into AI solutions

Be the Product Authority

Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform

Address every technical question and concern a customer raises as they evaluate adding new products or features

Gain and maintain deep product knowledge across the full portfolio — including new products and acquisitions as they are released

Gather customer feedback and relay it to the product team with specificity and commercial context

Stay Ahead

Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation

Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy

This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You’ll Bring

2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS

Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow

Commercially driven — you love finding the cross-sell and you know how to close it

Strong communicator — you make complex technology simple and compelling for non-technical buyers

Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline

Experience in field service, trades, or construction software is a significant advantage

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

• We Are Customer Centric
• We Are Growth Minded
• We Are Accountable
• We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.