Sales Support Analyst

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is looking for a Sales Support Analyst to join our CarCAAn (Caribbean, Central America, Andean/South American) regional sales team, based in Miami. This role provides critical operational and analytical support to the sales team covering the region. You'll work closely with sales leadership, account managers, and cross-functional partners (finance, legal, operations) to keep deals moving, reporting accurate, and the sales process running smoothly.

This is a great fit for someone who's organized, detail-oriented, comfortable working across time zones and cultures, and energized by supporting a fast-moving, multi-market sales organization.

Responsibilities

Support the sales team with pipeline management, CRM data hygiene, and opportunity tracking across the CarCAAn portfolio

Monitor and follow up on customers’ orders to ensure timely processing, address any issues or delays, and ensure orders are fulfilled as expected

Help prepare materials for internal, and partner/customer meetings

Identify process gaps and support continuous improvement of sales operations workflows

Liaise with internal teams (finance, legal, operations, marketing, etc.) to resolve deal-related questions or blockers

Create internal orders and purchase requisitions

Support customer compliance processes, ensuring accurate documentation and policy adherence

Assist with collections efforts by monitoring outstanding balances and facilitating payment resolution

Qualifications

Bachelor's degree in Business, Finance, or related field, or equivalent experience

2+ years of experience in sales support, sales operations, or a similar analytical/administrative role

Strong Excel skills; experience with CRM systems, Salesforce knowledge is a plus

Excellent organizational skills and attention to detail

Strong written and verbal communication skills

Bilingual English/Spanish required; comfort working across LATAM and Caribbean markets

Ability to manage multiple priorities and work independently in a fast-paced environment

Experience in payments, fintech, or technology sales is a plus

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.