Sales Support Associate

About Welker

At Welker, our mission is to Build Something Greater . We are a family-owned manufacturing company based in Sugar Land, Texas, with more than 70 years of experience delivering innovative solutions to the oil and gas industry.

With expertise in ERP systems, 3D CAD design, and on-site manual and CNC machining, we provide industry-leading products, turnkey solutions, and worldwide service.

If you're looking to build a career in sales, manufacturing, or the energy industry while making a meaningful impact on customers and business growth, Welker may be the right fit for you.

About the Role

We are seeking a proactive and customer-focused Sales Support Associate to support our sales team and help deliver an exceptional customer experience.

This role is ideal for someone who enjoys communicating with customers, building relationships, staying organized, and ensuring nothing falls through the cracks. You will play a critical role in supporting sales activities, maintaining customer relationships, quote followups, and helping our external sales representatives succeed.

If you're a strong communicator with excellent follow-through who enjoys working in a fast-paced team environment, this position may be the perfect fit.

Key Responsibilities

Provide ongoing support for existing customer accounts and assist with new customer inquiries

Respond to customer questions, concerns, and requests in a professional and timely manner

Partner with Sales team members on custom, modified, or specialized product opportunities

Communicate updates regarding open quotes, customer requests, and sales opportunities

Maintain accurate customer records, notes, and activity updates within CRM and ERP systems

Contact external Welker sales representatives to strengthen relationships, identify product training needs, and support revenue growth initiatives

Coordinate training opportunities and communicate new product information to representative partners

Monitor sales opportunities and provide follow-up support to help advance opportunities through the sales process

Support additional sales and administrative activities as needed

Required Qualifications

High school diploma, GED, or equivalent

Strong verbal and written communication skills

Excellent organizational skills and attention to detail

Customer-focused mindset with a positive, professional attitude

Ability to manage multiple priorities and deadlines simultaneously

Proficiency with Microsoft Office applications

Preferred Qualifications

Previous customer service, inside sales, sales support, or administrative experience

Experience working with CRM or ERP systems

Manufacturing, industrial, oil and gas, or technical product experience

Experience working with external sales representatives or distributor networks

Why Join Welker?

Gain valuable experience in sales, manufacturing, and the oil and gas industry

Play an important role in supporting customer satisfaction and business growth

Work closely with customers, sales professionals, and leadership

Develop professional skills that can lead to future sales and business development opportunities

Join a stable, family-owned company with a strong reputation and long-term growth

Compensation & Benefits

Competitive pay based on experience, education, and potential

Full-time and part-time opportunities available

Health, dental, vision, and life insurance (full-time employees)

401(k) with company match (full-time and part-time employees)

Paid time off and paid holidays (full-time employees)

Tuition reimbursement (full-time employees)

Schedule

Monday-Friday

Full-time or part-time opportunities available

Part-time schedules can be flexible based on candidate availability

Onsite position located in Sugar Land, Texas

Additional Requirements

Must be authorized to work in the U.S.

Must successfully complete a drug screen, physical, and background check

Apply Today

If you're a driven professional who enjoys helping customers, building relationships, and supporting a growing sales organization, we'd love to hear from you.

Learn more about Welker and our products at https://welker.com/