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CCBill

Sales Support Representative

Remote

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hirly's read of this role

Seniority
Mid level
Country
RS
Work mode
Remote-friendly
First seen by hirly
6 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

CCBill is an online payment services provider used by more than 30,000 websites globally that supports the needs of both new and established businesses in the ecommerce and online space. Typical projects on the CCBill side include integration with new processors, improving reporting, and enhancement of systems that can handle high volume transactions with high availability over 3 satellites in Phoenix, Ashburn and the Netherlands. You will have the opportunity to work on both existing and new products and features.

The Sales Support Representative assists members of the sales team by handling remote interactions with customers. Maintaining customer satisfaction is their primary goal, and they spend much of their time responding to inquiries and helping with issues.

Location: Serbia

Working hours: Monday - Friday, weekends off. Rotating 2-week schedule 9am-5pm | 5pm - 1am CEST.

Key Job Requirements:

Develop a deep understanding of internal processes

Build relationships with internal teams and key contacts within the group of companies

Be a bridge between Sales, Underwriting and Partners

Maintain databases of prospect information

Demonstrate a fair understanding of where all merchants are in the sales team’s pipeline

Resolve issues / concerns regarding new applications effectively and efficiently, whilst utilizing a sound knowledge of policies and on-boarding requirements

Manage correspondence between internal CCBill teams and Merchants

Monitoring customer accounts throughout the onboarding process

Providing data and reports to assist internal teams

Other duties as assigned

Key Skills and Qualifications:

High school degree or equivalent education

Sales experience preferred, but not required

Demonstrated ability to research and solve problems quickly

Ability to interface effectively with different levels of employees and management

Ability to multitask

Proven ability to prioritize and complete interdepartmental tasks in a timely fashion

High degree of professionalism

Excellent verbal and written communication skills in English

This is an exciting opportunity to work with a highly innovative and creative team, in a great working environment.

Original posting on CCBill's site ↗

Listed on hirly, a job board. hirly is not the employer: CCBill is hiring for this role.

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