Sales Support Representative I, Pain Interventions - Rockville, MD / Fairfax, VA / Annapolis, MD

We anticipate the application window for this opening will close on - 10 Nov 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

• Job Specific Summary
• As one of three comprehensive portfolios at Medtronic, Neuroscience is dedicated to improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission—to alleviate pain, restore health, and extend life—we develop technologies and therapies that help people regain function, reduce pain, and return to the activities that matter most.

Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through therapies such as spinal cord stimulation and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.

Check us out on LinkedIn: Pain Interventions

At Medtronic, the Sales Support Representative I, Pain Interventions is an entry level role that will provide an opportunity to learn about the Pain Interventional business while becoming a clinical and technical expert for Pain Interventional Therapies. This role will assist with managing and maintaining the territory’s base business by initiating and supporting many clinical and tactical territory events and projects. The Sales Support Representative will work with the clinical and sales partners to coordinate, support, and ensure proper coverage and products for and Operating room events, as well as other tactical territory needs.

This is a field based position covering the territory from Fairfax, VA to Annapolis, MD. 65% travel within the territory is expected for this role.

Primary Responsibilities:

Support implantable devices for specific therapies to physicians, institutions, payors, and other appropriate medical staff

Partner with strategic implanting centers to develop the account/implanter practice through:

providing product and therapy technical support and service,

including consultation at strategic management and analysis of sales trends,

utilization of appropriate Neuro business partners to present marketing and business plans to accounts for territory development and growth

Ensure personal understanding of all quality policy/system items that are personally applicable

Follow all work/quality procedures to ensure quality system compliance and high quality work

Partner with Sales Colleagues to Grow existing Pain and Interventional business and identiy and develop new opportunities

Work in partnership with Sales and Clinical Colleagues, utilizing corporate resources to generate revenue and meet/exceed quota

Implement approved marketing strategies

Respond to customer complaints in accordance with Medtronic policy and advising District Sales Manager and Medtronic promptly of any situation beyond scope of authority

Stay attentive to competitor’s product and merchandizing practices and to keep the District Sales Manager informed concerning them

Maintain up-to-date customer record books and other records in accordance with District Sales Manager instructions

Prepare and submit call reports as required by District Sales Manager

Attend and participate in sales meetings, training programs, conventions, and trade shows as directed

Cooperate with all personnel on the execution of Company programs

Create and implement an annual business plan with quarterly updates

Provide service to customers per their individual needs

• •Respond in a timely manner to all reporting requirements and requests
• •Manage business within assigned budgets and with Medtronic profitability in mind

Required Qualifications:

High School Diploma (or equivalent) AND 4+ years of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.

OR Associate’s Degree AND 2+ years experience of relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.

OR Bachelor’s Degree

Preferred Qualifications:

Experience call on physicians in one or more of the following or related referral accounts – Neurology, Physiatrist, Oncology, Internal Medicine, or Primary Care Physician/GP

Minimum of 1 year referral and therapy development

Solid knowledge of the Reimbursement climate

Experience with surgeons

Familiarity with the operating room

Solid job skills in business planning/consulting and territory financial analysis; preferred knowledge of managed care

Experience / knowledge of Physiology/clinical therapies

Experience with / knowledge of Implantable devices

Conceptual/consultative sales skills

Ability to follow all work/quality procedures to ensure quality system compliance and high quality work

Proven leadership abilities and experience in selling value-added program

Accustomed to working independently with a high degree of accountability

Other Job Requirements:

While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear and reach with hands and arms. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include normal vision.

Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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