Salesforce Sales Cloud Consultant

At Faye, We Eat Software. Want a bite? Get ready to join a fast-growing and award-winning team that can make software sing like Celine Dion. Faye makes the best software in the world even better by customizing, implementing, and managing industry leading CX, CRM, and AI software. We are technology experts, integration builders, strategists, and adoption managers dedicated to making the best software in the world even better.

Is Faye right for you? We love software and we think anything is possible. We’re looking to add members to the team who feel the same. We hire geeks, thinkers, experts and technicians. We are limited only by our caffeine intake. We believe in fostering teamwork in a fast paced and fun setting. We also believe in hard work, professionalism, personal & professional growth, and being the best at what we do. Check out your next exciting career opportunity with one of the leading software companies in the industry.

Summary:

We are looking to immediately engage an experienced Salesforce Sales Cloud Consultant to support a portfolio of existing customer deployments as part of our CRM & CX Professional Services team.

This is a client-facing consulting role requiring both strong business analysis skills and hands-on Salesforce delivery experience.

Engagement & Availability:

Remote position

Open to hourly contract or full-time employment

100+ hours per month expected

Must be available during North America business hours

Supporting customers primarily based in North America

Responsibilities & Duties:

Provide Salesforce Sales Cloud consulting across multiple active customer environments

Lead and support business analysis activities, including:

Requirements gathering

Process mapping

Solution design aligned to Salesforce best practices

T ranslate business requirements into practical, scalable Salesforce solutions

Configure and enhance Salesforce Sales Cloud, including:

Leads, Accounts, Contacts, Opportunities

Reports and Dashboards

Automation (Flows, validation rules, approvals, etc.)

Deliver system changes end-to-end, including:

Configuration and light technical delivery

T esting and deployment

Documentation and client walkthroughs

Collaborate with internal consultants, project managers, and technical resources

Support ongoing managed service engagements and incremental enhancements

Required Skills & Experience:

Proven experience as a Salesforce Sales Cloud Consultant (not admin-only)

Strong consulting and client-facing experience within a professional services environment

Demonstrated ability to operate at a business analyst / functional consultant level

Hands-on Salesforce configuration and delivery experience

Experience supporting multiple client environments simultaneously

Salesforce certifications (Sales Cloud–related certifications required)

Excellent communication skills, both written and verbal

Nice to have/ Plus :

Experience with Conga (CPQ, Contracts, Composer)

Experience with Salesforce ERP integrations

Familiarity with additional Salesforce ecosystem products

Prior experience working in managed services or long-term support engagements

Performance Factors & “Soft Skills” :

Highly self-motivated and hard working

Caring about clients

Positive, can do, “anything is possible” attitude

Love of software

Significant attention to detail

Prioritize effectively and work with a sense of urgency

Demonstrable energy, determination, and persistence

Sense of humor

We’re also looking for a team member whose performance and attitude will be consistent with our company values:

Take Care of Our Clients

Anything is Possible Attitude

Move Fast

Innovate

• •Growth
• Mindset

Conscious & Enthusiastic Teamwork

Own What Happens

All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status or medical condition.