SAP Order-to-Cash (OTC) Functional Consultant (Commercial and Order Management)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Design & Solution Ownership

• •Own OTC design decisions within the global template: order management, pricing, billing, credit, delivery/shipping, returns, and intercompany.
• •Lead fit-to-standard / fit-gap workshops with Global Process Owners and regional business teams; document decisions, gaps, and rationale.
• •Challenge non-standard requirements. Push customization requests through the governance path with a business case, and drive standard S/4 or Fiori-based alternatives first.
• •Translate approved gaps into functional specifications for RICEFW; review technical designs and unit test results with developers.

Build, Test & Deploy

• •Configure SD/OTC in S/4HANA, including sales document types, item categories, pricing and the condition technique, output determination, availability check, billing and revenue postings.
• •Own OTC test strategy execution: unit, string, SIT, regression, UAT and cutover rehearsal. Drive defect triage and resolution to closure.
• •Support data migration for OTC objects — customer master, customer-material info, open sales orders, open deliveries, open billing, pricing conditions, credit master — including cleansing rules, load validation, and reconciliation.
• •Execute cutover tasks and provide hypercare coverage; perform root cause analysis on post-go-live process and data issues.

Integration & Cross-Process

• •Own OTC touchpoints into finance (billing → AR/revenue), supply chain (ATP, delivery, transportation), master data (MDG customer, material, pricing), and tax.
• •Manage EDI/IDoc-based customer integrations, third-party and drop-ship flows, and intercompany billing across company codes.
• •Partner with security on role design and SoD for OTC transactions and Fiori catalogs.

Required Qualifications

• •Senior Consultant — 10+ years in Major It service companies with Implementation experience.
• •10+ years of SAP functional experience in SD / Order-to-Cash, with substantial hands-on ECC (SD, LE) background.
• •Minimum two full-lifecycle S/4HANA implementations (greenfield or conversion) with OTC ownership through go-live and hypercare.
• •Demonstrated configuration depth — you have personally built and defended the configuration, not just reviewed it.
• •Experience in a global template environment with multi-country / multi-company-code rollouts.
• •Strong functional specification writing and defect management discipline.
• •Bachelor's degree in a relevant field.

Strong Functional and technical expertise needed in followings areas with Hands on:

• •Sales order management, document flow, item categories
• •Pricing & condition technique, rebates / settlement management
• •Billing, billing plans, SD-FI integration, revenue account determination
• •Credit management (S/4 FSCM) and collections
• •EBRR – product allocation, backorder processing, ATP checks
• •Delivery & shipping (LE-SHP), returns and claims management
• •Output management – BRF+, Adobe Forms, EDI / IDoc
• •Intercompany sales, STO, third-party and drop-ship
• •Master data – customer, material, pricing, MDG integration
• •Fiori apps, embedded analytics / CDS views for OTC
• •SAP Migration Cockpit / LTMC, data reconciliation
• •Event-Based Revenue Recognition (SAP EBRR)
• •Variant configuration, CPQ, service order-to-cash
• •Transportation Management integration
• •Third-party tax engines (Vertex / OneSource)
• •RISE with SAP operating model

Preferred Experience

• •Manufacturing or industrial products industry; discrete + engineer-to-order mix.
• •Deployment in regulated or high-complexity tax jurisdictions across the Americas, EMEA and APAC.
• •Working within a GPO-led governance model with formal design authority and change control.
• •SAP certification in S/4HANA Sales.
• •Experience supporting an AMS partner transition and steady-state run model.

What Success Looks Like in Year One

• •OTC design decisions for the next wave are closed on schedule with no open critical gaps.
• •Template deviation requests are reduced and each approved exception carries a documented business case.
• •OTC defects at go-live trend down wave over wave, and hypercare exits on the planned date.
• •OTC data loads reconcile at first attempt against agreed validation criteria.

Attributes We're Looking For

• •Comfortable saying no to a business stakeholder and explaining why in their language.
• •Owns problems past the point where the org chart stops being clear.
• •Writes clearly — specs, decision logs, and root cause analyses that hold up under audit.
• •Steady under go-live pressure

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.