Scheduling Coordinator

Description

Job Description: Scheduling Coordinator

Company: Stocker Subaru

Position: Scheduling Coordinator

Department: Subaru Service

Job Type: Full-time

Salary: $16.00 per hour

Responsibilities:

• •Answering Inbound Customer Calls : Handle incoming calls from customers, addressing inquiries and providing assistance.
• •Scheduling Customer Appointments : Efficiently schedule service appointments for Subaru customers.
• •Verifying Appointment Parts Availability : Ensure that necessary parts are available for scheduled appointments.
• •Updating Outbound Mailer Manifests : Maintain accurate records of outbound mail communications.
• •Responding to Inbound Customer Relationship Managed Leads : Engage with potential customers who have expressed interest in Subaru services.
• •Outbound Mail and Email to Customers : Communicate important information to customers via mail and email.
• •Outbound Phone Calls to Customers in Need of Service : Reach out to customers requiring service or follow-up.
• •Other Duties as Assigned by Manager : Adapt to additional responsibilities as needed.

Qualifications:

• •Good Verbal Communication Skills : Ability to effectively communicate with customers and colleagues.
• •Good Listening Skills : Attentive and responsive to customer needs.
• •Good Typing and Computer Skills : Proficient in using computer systems and software.
• •Good Attendance : Reliable and punctual.
• •Positive Attitude : Approach tasks with enthusiasm and a positive mindset.

Benefits:

• •401(k) with matching
• •Dental Insurance
• •Health Insurance
• •Life Insurance
• •Paid Time Off
• •Vision Insurance

Schedule:

• •Day Shift
• •Monday to Friday