Scheduling & Intake Coordinator

Scheduling & Intake Coordinator – Home Health (South Bay)

South Bay, CA | Full-Time | $25–$32/hour + Full Benefits

Healthcare operations designed around people, systems, and impact.

At Health Link Home Health & Hospice, we believe great patient care starts with strong operations. For over 20 years, we’ve served the Bay Area with a focus on quality, responsiveness, and coordinated care. Our scheduling and intake teams are a critical part of that mission — they are the engine that keeps patient care moving.

We are seeking a Scheduling & Intake Coordinator to support our South Bay operations . This role is ideal for someone who is organized, proactive, calm under pressure, and motivated by meaningful, patient-centered work.

What Makes This Role Different

Direct impact on patient care and clinician success

Fast-paced, collaborative healthcare environment

Structured systems with real-time leadership support

Strong partnership with clinical, intake, and operations teams

An established, stable agency with long-term growth

A culture that values accountability, teamwork, and continuous improvement

Compensation & Benefits

$25–$32/hour (depending on experience)

Medical, dental, vision, and life insurance

401(k) with employer matching

Paid Time Off

Opportunities for growth within a multi-branch organization

Supportive leadership and team-based environment

Your Role

Coordinate and manage daily clinician schedules based on patient needs, clinical priorities, and staff availability

Support intake processes including referral coordination, data entry, and case placement

Partner closely with clinical leadership, business development, and operations teams

Respond quickly and effectively to urgent scheduling changes, call-outs, and patient needs

Communicate clearly with clinicians, patients, referral sources, and leadership

Assist with timely initiation of care and visit coverage

Proactively identify and resolve scheduling or intake barriers

Support field staff to ensure patient care is never delayed

What Will Help You Succeed

At least one year of scheduling or intake experience in home health, hospice, or healthcare operations (preferred)

Strong organizational and time-management skills

Ability to manage high call volume and competing priorities

Comfort working in fast-moving, real-time operations

Solid computer skills and ability to learn healthcare systems quickly

Clear, professional communication skills

Detail-oriented, reliable, and solution-focused mindset

Qualifications

Bachelor’s degree or equivalent healthcare operations experience preferred

Minimum one year in healthcare scheduling, intake, or coordination role preferred

Knowledge of medical terminology and healthcare compliance is a plus

Strong customer-service orientation toward patients and clinicians

Work Environment

Location: South Bay office (in person)

Schedule: Monday–Friday; weekends as operationally needed

Team-based office supporting active home health operations

Who This Role Is For

This role is ideal for someone who enjoys being at the center of operations, solving problems in real time, supporting clinicians, and playing a direct role in patient care delivery.

If you are proactive, organized, and motivated by meaningful healthcare work, we would welcome the opportunity to connect.