School of Hospitality - Lecturer (Hotel & Leisure Management – Front Office)

[What the role is]

School of Hospitality - Lecturer (Hotel & Leisure Management - Front Office)

[What you will be working on]

• We are looking for a dedicated and service-oriented Lecturer to join our School of Hospitality. The successful candidate will support curriculum delivery in Hotel and Leisure Management, with a strong focus on Front Office (FOH) Operations. You will play an important role in equipping students with practical skills and service excellence standards needed for frontline hospitality roles.
• This role is ideal for professionals with hands-on operational experience who are passionate about nurturing the next generation of hospitality talent.

[What we are looking for]

• Qualifications & Experience:
• •A relevant academic qualification in hospitality, hotel management, or related fields. A diploma or degree is acceptable.
• •At least 5 to 8 years of industry experience in Front Office operations within hotels, resorts, or hospitality venues.
• •Solid understanding of guest service standards and hotel systems (e.g., PMS, TMS).
• •Strong interest in hospitality education and a willingness to support student development both in and out of the classroom.
• •Prior experience conducting training or mentoring in a hospitality setting is an advantage.

• Teaching & Professional Skills:
• •Ability to deliver lessons in areas such as Front Office Operations, Guest Relations, or other service-centric modules.
• •Good communication and interpersonal skills, with the ability to engage learners in a practical and approachable manner.
• •Willingness to assist in curriculum enhancement, student assessments, and hands-on practical training.
• •Comfortable using digital tools and technology in a teaching or demonstration environment (e.g., videos, PMS/TMS software simulations).
• •A collaborative and professional approach to working with academic teams and industry partners.