School Office Manager

About the Team

ACCEL Schools is seeking a friendly, energetic and ethical School Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at North Bend STEM Academy in Cincinnati, Ohio.

Be part of the difference at North Bend STEM Academy! Serving students in grades K–5, our school is a premier destination for hands-on, project-based learning in Cincinnati. We utilize the nationally recognized Project Lead The Way (PLTW) curriculum to inspire young innovators, alongside a "double dose" of daily instruction in English Language Arts and Math to ensure academic mastery. At North Bend, we pair a rigorous STEM focus with a warm, structured environment that nurtures curiosity and prepares students for the high-demand careers of the future. North Bend STEM Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.

About the Opportunity:

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

The School Office Manager will:

Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.

Manage school-wide phone, email, and in-person communications including:

Answer phones

Greet/direct visitors and students arriving at the office

Implement registration, badging and visiting procedures for parents and guests

Help create and distribute school newsletters, surveys, and other notifications

Assist with school events such as Parent Orientation, Open House, school outings, and field trips

Ensure a clean and welcoming environment is maintained

Support student enrollment goal and retention processes including:

Participate in information sessions

Produce welcome packets and mailers

Conduct tours and student/parent orientations

Input student and staff data into the appropriate systems

Request and obtain records for newly enrolled students

Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:

Ensure 100% on-time and complete daily attendance submissions

Complete all required steps of the truancy process

Process student withdrawals

Prepare and maintain transcripts

Fulfill records requests within policy guidelines

Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations

Participate in annual student record audits

Perform administrative support functions such as:

Preparing reports

Filing

Processing incoming and outgoing mail and packages

Coordinating meetings and events

Maintaining calendars

Maintain appropriate levels of office supplies and other material inventory

Log and report issues pertaining to office equipment, technology, custodial, and facilities

Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed

Maintain meal count lists and communicate monthly food calendars

Ensure timely and accurate completion of human resource processes including:

I-9 verification for new hires

Weekly time & attendance submissions for 100% of staff

Offboarding

Actively participate in school staff meetings, committee meetings and professional development events

Perform other duties as assigned

About You:

Associate’s degree: Bachelor’s degree preferred

Minimum two (2) years’ office management experience

High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)

Experience learning and mastering new computer programs

High quality written and verbal communication skills

Excellent organization and time management skills

Ability to work independently and contribute to a team

Professional, punctual and self-motivated

Understanding and ability to manage confidential information

Ability to lift 25 lbs.

Ability to pass federal and state criminal background checks (FBI/BCI)

Experience working in an education setting preferred

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Compensation

The annual starting salary for this position is $43,888. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Life benefits – time & peace of mind

Paid time off

Retirement contributions

Optional Basic Life and AD&D insurance

Voluntary life insurance (employee, spouse, child)

Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

Medical, dental, and vision insurance

Employee Assistance Program

Voluntary short-term disability insurance

Voluntary long-term disability insurance

Career benefits – keep growing

Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.