SD-WAN / SASE Operations Engineer

Support and operate enterprise SD-WAN, SASE, cloud networking, and network security platforms across large-scale environments.

Manage secure connectivity solutions leveraging Netskope, Palo Alto Prisma Access, Fortinet FortiSASE, and multi-vendor SD-WAN technologies.

Troubleshoot complex network incidents, drive operational excellence, and contribute to continuous service improvement initiatives.

Location: Sydney, Melbourne, Canberra, Brisbane, or Perth.

Security Requirement: Due to the secure nature of this role, we strongly encourage applications from Australian Citizens, active security clearance holders, or candidates eligible to obtain security clearance. Candidates with existing security clearance will be highly regarded.

About the Role

We are seeking experienced SD-WAN / SASE Operations Engineers to support and maintain enterprise networking and security environments. This role is responsible for the operational management of SD-WAN, SASE, firewall, cloud networking, and core network infrastructure technologies while ensuring the stability, security, and performance of critical business services.

You will work closely with engineering, architecture, and client teams to resolve incidents, implement changes, optimize network performance, and support ongoing transformation initiatives.

Key Responsibilities

Deploy, operate, and support SASE solutions including Netskope, Fortinet FortiSASE, and Palo Alto Prisma Access.

Manage and maintain SWG, CASB, ZTNA, DLP, and Zero Trust security policies.

Configure and support SD-WAN environments, including traffic steering, application-aware routing, QoS, and SLA-driven failover.

Administer next-generation firewall policies, NAT, IPS/IDS, SSL inspection, URL filtering, and threat prevention controls.

Troubleshoot Layer 2 and Layer 3 network environments including VLANs, STP, BGP, OSPF, MPLS, and WAN transport technologies.

Support cloud networking connectivity across AWS and Microsoft Azure environments.

Participate in incident response, root cause analysis, problem management, and on-call support activities.

Execute and maintain infrastructure changes in accordance with ITIL and change management processes.

Maintain network documentation, topology diagrams, runbooks, and operational procedures.

Mentor junior team members and contribute to operational best practices and continuous improvement initiatives.

Preferred Experience / Qualifications

Required Certification (At Least One)

Netskope Certified Cloud Security Administrator (NCCSA)

Palo Alto Certified Network Security Engineer (PCNSE)

Fortinet NSE 4 or higher

Cisco CCNP Enterprise or CCNP Security

Preferred Certifications

Palo Alto PCCSE

Fortinet NSE 7 (SD-WAN or Enterprise Firewall)

AWS Advanced Networking Specialty

Microsoft Azure Network Engineer Associate (AZ-700)

Additional Preferred Experience

Experience supporting large enterprise, regulated, or government environments.

Exposure to Zero Trust and Secure Access Service Edge (SASE) frameworks.

Experience with automation and scripting using Python, Ansible, or similar technologies.

Experience integrating cloud networking with on-premises network infrastructure.

Existing Australian security clearance highly regarded.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed t