SEAMEDU- EXECUTIVE-STUDENT SUCCESS

SEAMEDU - EXECUTIVE - STUDENT SUCCESS

This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS):

Seamedu - School of Pro Expressionism is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields

Job Title / Designation: EXECUTIVE

Key Responsibilities:

Student Engagement and Support:

• •Act as the primary point of contact for student queries, concerns, and feedback.
• •Provide guidance on academic schedules, curriculum, and resources.
• •Proactively check in with students to track progress and address challenges.

Onboarding and Orientation:

• •Assist in onboarding new students and organizing orientation sessions.
• •Ensure that students understand available support systems, policies, and platforms.

Communication and Collaboration:

• •Maintain effective communication with students through emails, calls, and meetings.
• •Liaise with faculty, administrative staff, and other departments to resolve student issues.

Monitoring and Reporting:

• •Track student attendance, progress, and performance metrics.
• •Generate reports and provide insights to management about student engagement and outcomes.

Event Coordination:

• •Organize workshops, webinars, and events to enhance student learning and experience.
• •Collaborate on initiatives to foster a sense of community among students.

Problem Resolution:

• •Address complaints or conflicts and provide timely solutions.
• •Escalate unresolved issues to the appropriate authority when necessary.

Continuous Improvement:

• •Gather student feedback to identify areas for improvement in services and processes.
• •Participate in training and development programs to stay updated on best practices in student support.

Specific Skill Set

• •Customer Service
• •Customer Engagement and Retentions
• •Building customer relationship.
• •Excellent written and verbal communication Skills
• •Ability to Co-ordinate with multiple Stake holders
• •MS office (Excel / Word / PowerPoint)

Minimum/Maximum/ Work Experience Required : 1–5 years of experience

Minimum Education Requirements Graduate in any stream with relevant experience

Languages English, Hindi

Location(s) of Job: Ajeenkya DY Patil, Lohegaon, Pune