Senior Account Director

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About the Role

As a Senior Account Director in Germany, you will lead the client relationship for a portfolio of key engagements across a major technology account. You will be responsible for ensuring our work is delivered to the highest standard, building strong relationships with client partners, and helping grow our business organically by identifying new ways we can support their goals.

This role is ideal for an experienced agency leader who excels at managing multi-layered client relationships, keeping complex projects organised, and spotting opportunities to expand our partnership naturally. You will work closely with regional account counterparts across Europe to share ideas and best practices while acting as the main point of contact for our client teams in Germany.

Key Responsibilities

Strategic Account & Client Leadership

Executive Governance & Client Partnership: Build, nurture, and govern senior client relationships across a flagship German portfolio, acting as a trusted advisor and escalation lead to guarantee world-class delivery, client satisfaction, and long-term retention.

Commercial Growth & Strategic Planning: Lead commercial strategy, contract negotiations, and multi-year account roadmaps, proactively driving organic growth by aligning client goals with AI-enabled solutions, platform modernisation, and customer experience capabilities.

Pitch & Business Development Support: Partner with strategy and new business leads to elevate regional proposals, pitches, and expansion strategies across Germany.

Global Alignment & Local Adaptation: Collaborate with European and global counterparts to align global account strategies, share best practices, and leverage broader capabilities while tailoring execution for the German market.

Cross-Functional & Operational Leadership: Orchestrate complex, multi-layered engagement environments by partnering with cross-functional practice leads to execute high-impact work efficiently.

Team Leadership & Culture: Mentor and inspire local account teams, cultivating a high-performance, growth-oriented, and inclusive working environment.

About You

Essential Requirements:

Fluency in German and English: Native-level or full professional proficiency in both written and spoken German and English is strictly mandatory.

German Market Expertise: Proven track record of operating, leading client relationships, and growing accounts within the German market landscape.

Account Leadership Experience: 8+ years of account leadership and strategic management experience within digital advertising, technology, or marketing services agencies.

Growth Mindset & Commercial Acumen: Demonstrated track record of driving organic account growth, identifying commercial opportunities, and leading contract/commercial discussions.

Multi-Engagement Mastery: Exceptional organisational and multitasking skills, with proven ability to manage high-volume, multi-threaded client portfolios simultaneously.

Regional & Global Collaboration: Comfortable collaborating across international matrixed structures, adopting and sharing best practices across European and global teams.

Strategic Communication: Clear, persuasive communicator and negotiator adept at facilitating executive workshops, client presentations, and C-suite alignment meetings.

Nice to Have:

Experience managing large-scale global tech client accounts or enterprise digital platforms.

In-depth familiarity with performance marketing, analytics, digital product ecosystems, and emerging AI technologies.

Proven background in leading complex proposal development, pitch presentations, and RFP responses.

Familiarity with modern enterprise project management ecosystems (e.g., Jira, Asana, Monday.com, Google Workspace).

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.