Senior Account Executive

Userpilot is a leading product engagement and analytics platform trusted by over 1,000 companies worldwide. Our innovative event-based tracking solution helps product teams gain actionable insights to acquire, convert, and retain users, with the support of powerful user engagement and feedback tools.

About the Role

Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.

Responsibilities

Develop deep expertise and understanding of Userpilot’s features

Own the full sales cycle for new prospects and current customers from discovery through close

Drive expansion strategies within your book of business

Consistent, weekly pipeline generation

Manage a rolling forecast and consistently hit pipeline creation and bookings targets

Navigate free trials and POC evaluations with prospects

Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution

Build executive-level relationships across customer organizations

Create and execute account plans that drive net new, expansion opportunities, and long-term growth

Partner cross-functionally to address technical needs and deliver value realization

Maintain timely and accurate records of activities in HubSpot and other sales tech tools

Qualifications:

5+ years of experience in B2B SaaS sales

Proven ability to manage a full sales cycle, including expansions

Experience providing tailored technical product demonstrations to new and existing customers

Strong negotiation and contract management skills

Strong relationship-building and client management skills

Demonstrated track record of consistent goal attainment

Check out our scores here on RepVue to see why we're the best in sales: https://www.repvue.com/companies/userpilot

This is a hybrid position working 3 days per week in our Austin office.

Benefits:

Competitive base salary and attractive OTE

Training opportunities, participation in industry events, and conferences

Excellent opportunities for career progression

Dynamic work environment

Private employee medical insurance

Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.

EEO Statement

Userpilot is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment.

Visa/Work Authorization

Applicants must be legally authorized to work in the United States. We are not able to sponsor or take over sponsorship of an employment visa at this time.