Senior Account Manager

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit Ogilvy.com , and follow us on LinkedIn , X , Instagram , and Facebook.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .

Job Title: Senior Account Manager

This position will be based at GREY WORLDWIDE MALAYSIA SDN BHD at Common Ground (M) Sdn Bhd. Level 16/17, The Bousteador, Mutiara Damansara, Petaling Jaya.

Job Summary

The Account Manager/Program Manager is mainly to provide key internal support to relevant client related activity. Working closely with AAD/AD, he or she will ensure strategy and creative output in a timely manner; assist in cost estimation, creative briefing and campaign management/analysis.

Main Job Tasks and Responsibilities

Client Management

Establish requirements of brief and work with AAD/AD to develop creative brief

Effectively delegate specific tasks based on brief requirements

Assist in the co-ordination, writing and verbal briefing of internal and external resources as required e.g. creative, production, third party specialists, etc.

Co-ordinate creative and project management aspects of Agency’s response to client brief

Evaluate responses in terms of quality and likely revenue

Obtain feedback from Client

Project implementation and monitor plan progress

Prepare weekly WIP (Work In Process) reports as required and other documents/materials for internal and external meetings

Produce accurate contact reports following any contact with client – provide Clients contact reports within 24 hours of meetings.

Provide Client and Team with feedback on projects on a daily/ “need-to-know” basis

Provide updates on budgets and help Managers ensure timing plans are fully up to date

Develop a thorough understanding of each process involved in a project and execute actions required as they arise

Ensure that all materials get to market on time and in the most cost-effective way

Ensure provision of client services are of a quality consistent with Agency standards, as judged by AD/BD

Support line manager with client’s PO, contract, and internal financial process

Write, edit and proofread high-quality communications materials including tweets, blog content, briefing documents, pitch letters, internal memos, fact sheets and client correspondence or press releases

Leverage existing stakeholder relationships and cultivate new contacts within business and industry

Assist all offline activities/events and arrange logistics for relevant parties

Strategy

Assist line managers in preparing relevant materials, including market information, trends, competitive information as well as Client product information for development of plans or strategies

Understand the basic structures of strategy planning.

Demonstrate analytical thinking when approaching assignments and providing recommendations

Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs

For certain clients, assist in developing media relations strategies, seeking placements in print, broadcast and online media

Creative Leadership

Maintain contact with creative team

Ensure creative team with motivation and working processes

Assist creative team with relevant information/materials

Leadership & Pe ople Management

Always consult with line manager in regards to enquiries by providing own thoughts in terms of solutions. Do not just relay questions to line manager

Set up a development program to enable an account executive to reach minimum job standards within agreed upon period

Ensure all subordinates complete company induction program

Become the focal point of client contact as judged by the client

Abide by the WPP code of business conduct.

Education and Experience

Educational Background: Bachelor Degree with a major in marketing, communications, advertisement, media, digital, public relations, etc.

3 to 6 years of experience in communications or related field; industry experience preferred

Professional writing skills, strong presentation capabilities (proven media relations skills)

An independent worker that works well on a team and can be proactive and a self-starter

Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner

Advanced knowledge of working software (Word, Excel, PowerPoint, etc.)

How We’ll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.