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Amazon

Senior Account Manager - Fed Health, Healthcare Sales Team

Sydney, New South Wales, AUS

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hirly's read of this role

Role family
Sales
Seniority
Lead / management
Country
AU
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Would you like to be part of a team focused on transforming healthcare and driving innovation on Amazon Web Services (AWS) in Federal Health and Social Services?

We are seeking a high-performing Account Director to drive the strategic engagement of AWS with the Australian Federal Health and Social Services agencies, including NDIA. This role represents the opportunity to help shape strategy and accelerate delivery of citizen services transformation on a national scale. The ideal candidate will have a strong enterprise selling background, with a proven track record of deepening customer relationship and expanding service adoption.

This is a quota-carrying, new-business-focused role requiring a proven ability to navigate complex government procurement environments, build executive relationships, and position cloud-native solutions that address mission-critical challenges.

  • Key job responsibilities
  • - Build and execute strategic focus within your patch by defining overarching mission, goals, and success metrics in line with customer vision, working with internal stakeholders (technical, Professional Services, Customer Solutions, Support, Training etc) to deliver growth and high value customer engagements.
  • - Influence and educate customer executives to understand how to transform in the cloud and deliver value to reimagine participant services and engagement models.
  • - Work with Leaders to support you and the customer to accelerate adoptions, deliver upon strategic programs of work, Think Big goals and increase account growth.
  • - Manage complex contract negotiations, working with senior executives both inside and outside of AWS and serve as a liaison to the legal group.
  • - Create Think Big opportunities within your customer, thinking on their behalf and shaping new strategic initiatives to deliver with customers and partners.
  • - Understand the technical requirements of our customers and work closely with your technical (solutions architects and cloud architects) to define customer requirements, and identify & quantify benefits/value to be realized by customer.
  • A day in the life
  • You will be responsible for building the strategic plan across your territory, that will include repeatable focuses across customers paired with tailoring for the novel differences between them. You will be responsible for developing and managing a sales pipeline, including collaborating with key partners to deliver upon your strategic opportunities, as well as identifying and building relationships with senior executives and key decision makers. You will have a sizable internal village to engage to support your customer engagements, working with these cross-functional village will ensure you can scale and accelerate great customer outcomes sooner.
  • The ideal candidate will be a self-starter, adaptable, articulate, passionate about creating great customer outcomes, and have an entrepreneurial spirit. AWS is strongly positioned for continued growth based on its wide range of local customer successes stories, relationships, contractual agreements, and a deep and capable partner network.
  • About the team
  • The ANZ Healthcare Team is a high performing collective of sales leaders, industry experts and technical innovators, accelerating innovation and transformation across the ANZ healthcare ecosystem. We are a team that is passionate about transformation and improvement of the health system that supports our families, peers and community.

Basic qualifications

  • - 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
  • - 10+ years of business development, partner development, sales or alliances management experience

Preferred qualifications

- Experience in sales/business development, or experience in customer acquisition

  • Acknowledgement of country:
  • In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
  • IDE statement:
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Original posting on Amazon's site ↗

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